Team Leader: Bar Service & Smooth Shift Maestro

SmartRecruiters, Inc.; Crawley; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Pension scheme

Staff discounts

Employee support

Refer a friend

Wagestream access

Parental leave

Job summary

Pub & Dining in Crawley is seeking a hands-on Team Leader who can lead by example during busy shifts, coach the team to deliver memorable hospitality, and ensure every guest feels welcomed from the moment they arrive. You’ll monitor service standards and keep the workflow smooth so the bar and dining areas run like clockwork at peak times.

Reporting to the management team, you will help organise staff, enforce safety and allergen controls, and maintain high standards of cleanliness and

Qualifications

• Provide customers with a heartfelt and memorable experience.
• Deputise for the management team and resolve issues in their absence.
• Help organise and coordinate the team during a busy shift, ensuring smooth operations.

Responsibilities

• Lead by example during busy shifts and uphold service standards.
• Coach and support team to deliver high-quality hospitality.
• Ensure bar and dining areas run efficiently during peak times.

Skills

Customer service

Team leadership

Shift coordination

Safety compliance

Job description

Pub & Dining in Crawley is seeking a hands-on Team Leader who can lead by example during busy shifts, coach the team to deliver memorable hospitality, and ensure every guest feels welcomed from the moment they arrive. You’ll monitor service standards and keep the workflow smooth so the bar and dining areas run like clockwork at peak times.

Reporting to the management team, you will help organise staff, enforce safety and allergen controls, and maintain high standards of cleanliness and