Bar Shift Leader: Elevate Service & Team Wins

Pub & Dining - Bra_203; Watford; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Career development

Brand discounts

Wagestream access

Employee assistance program

Maternity/paternity policies

Menopause friendly employer

Hotel discounts

Refer a friend bonus

Retail discounts

Job summary

Pub & Dining - Bra_203 is seeking a Team Leader to guide a busy shift, ensure high standards, safety and customer satisfaction. You will lead by example, deputise for management when needed, and keep the team organised during peak times.

You’ll also maintain a safe, legal, and clean bar, training and supporting staff while delivering friendly, memorable service to every guest. A positive, proactive attitude and strong English communication are required.

Qualifications

• Sufficient spoken and written English to perform the role safely and understand allergen controls.
• Ability to lead a busy shift and deputise for management.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Skills

Eye for detail

Think on your feet

Team player

Customer service

English proficiency

Job description

Pub & Dining - Bra_203 is seeking a Team Leader to guide a busy shift, ensure high standards, safety and customer satisfaction. You will lead by example, deputise for management when needed, and keep the team organised during peak times.

You’ll also maintain a safe, legal, and clean bar, training and supporting staff while delivering friendly, memorable service to every guest. A positive, proactive attitude and strong English communication are required.