Team Leader

Sportswift Ltd; Wakefield; On-site; GBP 22,000 - 26,000; Full time

Job summary

Sportswift Ltd is seeking a friendly Team Leader to energise our Wakefield store. You will support the Store Manager, keep the team motivated, and ensure every customer leaves with what they came for plus a smile. You’ll drive store initiatives and maintain a positive, inclusive vibe while watching performance indicators to keep things running smoothly.

You’ll lead by example, coach others, and manage day-to-day operations to deliver great service and commercial success.

Qualifications

• Strong leadership to motivate and develop the team.
• Natural curiosity with a drive to understand the bigger picture.
• Ability to listen, value every voice, and foster belonging.

Responsibilities

• Oversee day-to-day store operations and customer experience.
• Lead by example to deliver great service and commercial results.
• Support Store Manager and keep the team energized and motivated.

Skills

Leadership

Energy & positivity

Customer focus

Curiosity & learning

Inclusivity & belonging

Adaptability

Job description

We're on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store! In this role, you'll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager's away, you'll step up and keep things running smoothly with confidence and care. What you'll be doing: You'll play a key role in the day-to-day running of the store-creating great customer experiences and driving commercial success. You'll lead by example, showing what great service looks like and bringing the cardfactory Way to life. Along the way, you'll help others grow while continuing to build your own skills. With your energy and commercial know-how, you'll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. And by keeping an eye on the numbers, you'll help make sure everything's running smoothly, and the team is thriving.

• Good leadership skills people want to follow-positive, proactive, and full of energy.
• You're curious by nature, always learning, and eager to see the bigger picture.
• You make space for everyone's voice, listen with intent, and help build a team where people feel they belong.
• Step up, stay flexible, and set the tone by getting things done.
• You're fair, open to feedback, and thoughtful in how you make decisions.
• You genuinely care about people, support growth, and help create a positive team vibe.