Team Leader

Costa Coffee; Sheffield; On-site; GBP 19,000 - 22,000; Full time

Benefits offered by this job

Discount on food & drinks

Pension match up to 10%

Share scheme

Financial support

More perks

Job summary

Costa Coffee is seeking a Team Leader in the UK to bring energy, confidence and support across shifts. You will lead smooth, efficient shifts and train new Baristas, energising the team while upholding coffee excellence.

We value adaptability, strong communication, and a positive, proactive attitude. Expect 50% discount on Costa foods and drinks, pension and other perks, with store‑level flexibility and collaboration.

Qualifications

• Experience leading shifts or teams in a fast‑paced environment.
• Ability to train and support new Baristas and staff.
• Excellent communication and customer service skills.

Responsibilities

• Lead smooth, efficient shifts and ensure smooth store operation.
• Train and support new Baristas to maintain service standards.
• Energise and motivate the team to deliver great coffee.
• Maintain high standards across service and coffee excellence.
• Demonstrate accountability and remain calm under pressure.

Skills

Team leadership

Training

Communication

Adaptability

Job description

At Costa Coffee, we're all about crafting great coffee and memorable moments. As a Team Leader, you'll bring energy, confidence and support to every shift. We also offer flexible shifts to suit you and the store., We're committed to diversity, equity and inclusion, and our values, Discipline to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Player, shape how we work. Through the Costa Foundation, you'll also support communities locally and globally. What you'll do

• Lead smooth, efficient shifts
• Train and support new Baristas
• Energise and motivate your team
• Maintain high standards across service and coffee excellence
• Use resourcefulness and adaptability to keep everything running well
  A reliable role model with accountability and maturity
• A strong team player with great communication skills
• Energetic, positive and confident leading others
• Adaptable, resourceful and calm under pressure
• Experience as a team leader or ready to step into the role
  £13.75-£14.75 per hour (location dependent)
• 50% discount on all food and drink in Costa-owned stores
• Matched pension up to 10%
• Coca-Cola share scheme
• Financial Support Fund
• More perks