Team Leader

Greene King; Peterborough; On-site; GBP 27,000 - 28,000; Full time

Job summary

An established industry player is seeking a passionate Team Leader to join their vibrant team in Peterborough. This role involves leading by example, ensuring that customers receive a memorable experience while maintaining high service standards. You will be responsible for coordinating team efforts during busy shifts and stepping in to resolve any issues. With a focus on career development and a range of attractive perks, this is an excellent opportunity for those looking to advance in the hospitality sector. Join a company that values its employees and offers a supportive environment for growth.

Benefits

33% discount on brands

50% discount at Greene King Inns

Free employee assistance program

Wage Stream access

Retail discounts up to 30%

Qualifications

• Experience in a leadership role within hospitality.
• Strong communication skills and a positive attitude.

Responsibilities

• Lead the team to ensure high standards of service.
• Organize and coordinate team efforts during busy shifts.
• Resolve any issues that arise in the absence of management.

Skills

Customer Service

Team Leadership

Attention to Detail

Problem Solving

Job description

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Company Description

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Company Description

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Join us at Pub & Grill, where we combine the warm welcome of a cosy pub with the style and quality standards of a restaurant. Though our grill may be the star of the show, our kitchens serve up a great range of comforting classics and healthy options too. Whether stopping for a swift drink, a working lunch or a 3-course evening meal – everyone receives a warm Pub & Grill welcome when they visit us.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
• Wage Stream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…
  
  

Job Description

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit
• Deputise for the management team and resolve any issues that arise in their absence
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible
  
  

What You’ll Bring…

• A great eye for detail, making sure every pint is poured to perfection
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift
• A positive can-do attitude and be a real team player

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, General Business, and Management

• Industries

  Food and Beverage Services, Hospitality, and Retail

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