Warehouse Team Leader

Alexgrayauthor; United Kingdom; Remote; GBP 25,000 - 35,000; Full time

Job summary

An established industry player seeks a motivated Team Leader for their Despatch department. This role is pivotal in ensuring efficient order preparation and shipping. The ideal candidate will thrive in a fast-paced environment, showcasing strong leadership and communication skills. You'll be responsible for team development, performance management, and driving process improvements. With a commitment to inclusivity and employee well-being, this company offers extensive benefits, including generous holiday, training programs, and a supportive work culture. Join a team where your contributions will make a significant impact!

Benefits

34 days annual holiday

Pension Plan

Life Assurance

Discounts on books

Cycle to Work scheme

Mental Health First Aiders

Free onsite parking

Free tea and coffee

Qualifications

• Strong people skills and ability to build and motivate a team.
• Hands-on approach with a focus on solutions and continuous improvement.

Responsibilities

• Lead team briefings and allocate tasks to meet daily targets.
• Monitor team performance and ensure high standards of accuracy and safety.

Skills

Team Leadership

Performance Management

Process Improvement

Communication Skills

People Development

Education

High School Diploma

Management Training

Tools

Internal IT Systems

Job description

Who we are and what we do

We, Hachette UK Distribution, are the leading book distribution company in the UK. We are one of the most advanced distribution centres in Europe, with leading-edge automation and modern systems which will ensure world-class service to customers and publisher clients. We ship in excess of 60 million books globally each year and supply one out of every four books to the UK trade.

Our mission is to make it easy for everyone to discover new worlds of ideas, learning, entertainment and opportunity.

Hachette UK Distribution is part of the Hachette UK publishing group.

What you'll be doing

As a Team Leader in our Despatch department, you will play a key role in ensuring that customer orders are prepared and shipped efficiently, accurately, and on time. You will be responsible for supporting your team, maintaining high performance standards, and helping drive continuous improvement across day-to-day operations.

Responsibilities include:

• Attending and contributing to pre-shift Debriefs to gain a clear overview of priorities and key updates for the day
• Leading Daily Information Briefings (DIBs) to communicate tasks and goals to the team
• Allocating tasks and managing the workflow to meet daily targets and KPIs
• Supporting the training, onboarding, and ongoing development of team members
• Assisting with performance reviews, including annual appraisals and 6-month evaluations
• Monitoring and analysing team and individual performance using internal IT systems
• Ensuring that work is completed to high standards of accuracy, safety, and quality
• Identifying and acting on opportunities to improve processes and boost efficiency
• Communicating effectively with your First Line Manager, other team leaders, and colleagues across shifts
• Participating in meetings, projects, and initiatives that contribute to the wider success of the department

Who we are looking for

We are looking for a motivated and hands-on Team Leader to join our Despatch department, which plays a key role in collecting and shipping customer orders. This is a fast-paced, time-sensitive environment where efficiency, attention to detail, and high-quality standards are crucial.

The ideal candidate is someone with strong people skills, capable of building, motivating, and developing a team. A willingness to learn and share knowledge, combined with creativity and a drive for continuous improvement, are key attributes. We are looking for someone who is hands-on, solutions-focused, and eager to take ownership and make a difference.

A growth mindset and a desire to develop professionally within the company are highly valued.

What we offer

Our people are our greatest asset and our benefits reflect this. Therefore, we offer an extensive list of benefits that include:

• 34 days annual holiday including Bank Holidays
• Pension Plan and Life Assurance schemes
• Company enhanced family policy including maternity, paternity and shared parental
• Reward programme giving discounts, savings and cash back at numerous retailers
• 2 Community Days per year
• Cycle to Work scheme
• Eye care vouchers
• Generous discounts on books we publish
• Mental Health First Aiders / Champions and an Employee Assistance Programme (EAP)
• Wide-ranging training library
• Development Programmes including Mentoring
• Staff Events e.g. Burrito van, Pie van, Ice Cream van, Staff Party
• Many employee networks to join
• Free onsite parking
• Free tea and coffee
• Creating an environment of inclusion so everyone can be their true self #Ibelong #AndSoDoYou #OneTeam

Our commitment

Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds.

If you are shortlisted and need us to make any adjustments to help you attend for interview, pleaselet us know.

We will notify all candidates of the outcome of their application.