Team Leader

Southern Co-op; Ovingdean; On-site; GBP 22,000 - 28,000; Full time

Job summary

A community-focused retail company in the UK seeks a Team Leader to inspire and manage the store team, ensuring exceptional customer experiences. This full-time role involves supporting operations, engaging with the local community, and contributing to the store’s success. Ideal candidates may have experience but should be self-motivated and open to learning. Attractive benefits include discounts, healthcare, and a pension scheme.

Benefits

20% colleague discount

Healthcare plans

Employee assistance programme

Generous shopping discounts

NEST pension

Cycle-to-work scheme

Colleague referral scheme

Qualifications

• Experience in a similar position preferred but not essential.
• Willingness to learn and develop within the role.
• Ability to work flexibly, including mornings, evenings, and weekends.

Responsibilities

• Support all aspects of store operations including Post Office and Home Delivery.
• Engage and support the local community.
• Assist in the day-to-day management of the store.
• Lead by example and support the team.
• Contribute to the growth of the store.

Skills

Great communication

Self-motivation

Positive attitude

Job description

We're looking for a Team Leader to help drive our store forward - someone who can inspire others, champion our values, and deliver an outstanding experience for every customer who walks through the door.

This role is all about bringing energy, organisation, and a positive attitude to the team. Previous experience in a similar position is great, but not essential - if you're self‑motivated, a great communicator, and ready to learn, we'll provide full training and support to help you succeed.

What you’ll be doing

• Supporting all aspects of store operations, including the Post Office, Parcel Services, Local Suppliers, Community Programme, Too Good To Go, and Home Delivery
• Engaging with and supporting the local community
• Assisting with the day‑to‑day management of the store, ensuring it’s safe, legal and running smoothly – and stepping up in the Store Manager’s absence
• Leading by example and supporting your team to deliver a consistently excellent customer experience
• Contributing to the growth and success of the store by developing your colleagues and helping them thrive

This is a full‑time position of 36 hours per week, worked over four days. Flexibility is important, as shifts will include mornings, evenings and weekends.

You may also be required to obtain a personal licence to sell alcohol – full training will be provided.

At Southern Co‑op, we’re not just another shop on the high street – we’re here for our communities. Now, we’re looking for a Team Leader who’ll be right there with the Store Manager, inspiring the team, creating a great experience, and making a real difference every day.

Benefits

• 20% colleague discount
• Healthcare plans
• Employee assistance programme
• Generous shopping discounts
• NEST pension
• Cycle‑to‑work scheme
• Colleague referral scheme
• And much more

We want to put U in Southern Co‑op – start your new career now.