Team Leader

Liaise; Norwich; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Market leading pay

Service leave (up to 5 extra days)

Blue Light Discount Card

Stream financial wellbeing app

Employee Assistance Programme

Free compliance training

Nest Pension Scheme

Flexible rota

Free enhanced DBS check

Life Assurance 2x salary

Job summary

Liaise is seeking a Team Leader to guide carers daily, ensuring a happy, purposeful life for those supported. You will supervise staff, complete appraisals, and organise rosters while promoting a professional image and strong safeguarding practices.

Offering market-leading pay, service leave, DBS checks, and benefits, this role prioritises flexible rosters and career development within a supportive team environment.

Qualifications

• Strong communication and safeguarding commitments are essential.
• Demonstrated ability to make sound decisions and prioritise tasks.
• Proven planning and organisational skills to manage rosters and workloads.

Responsibilities

• Lead and supervise carers day-to-day and conduct regular staff appraisals.
• Ensure strong teamwork and effective communication across the service.
• Mentor staff, support coaching, and manage staff allocations and breaks.
• Promote professional image through appropriate behaviour and appearance.
• Maintain high standards of health, safety and safeguarding.

Skills

Communication skills

Safeguarding

Decision making

Planning

Organisation

Education

NVQ Level 3 in Adult Social Care

Job description

At Liaise, we are inspired by our values of Positive, Progressive, and Personal support and we are looking for Team Leader who believe in our vision to ensure that every person we support leads a happy, purposeful life.

-Day hours available for Team Leader role

What you will be doing:

• Acting as a role model by leading and supervising carers day-to-day, working alongside them and completing regular staff appraisals.
• Ensure good team working.
• Motivate, support and mentor the staff when needed.
• Organising staff allocations and breaks
• Promote the professional image of the services through excellent communication, appropriate behaviour and professional appearance.

What we would like you to have to be able to do it:

• Strong communication skills
• Takes pride in working with vulnerable people and takes safeguarding responsibilities seriously
• Effective decision making and judgement
• Strong planning and organisation skills
• Successfully completed NVQ Level 3 in Adult Social Care (or equivalent)
• Achieves all Health & Safety standards

What we will provide if you join our fabulous team:

• Market leading pay rates
• Length of service leave (up to five extra days holiday)
• Fully funded Blue Light Discount Card
• Access to Stream – our financial wellbeing app that lets you access your pay as and when you earn it, get discounts at supermarkets and helps you save.
• Employee Assistance Programme (access to free telephone counselling and legal advice)
• Free compliance training and opportunities to develop 
• NEST Pension Scheme 
• Flexibility in creating your own rota to suit your life 
• Free enhanced DBS check 
• Life Assurance (2 x salary)

We are an equal opportunities employer and welcome, and encourage, applications from all backgrounds – we are happy to discuss any possible reasonable adjustments. Please note the Team Leaderrole is subject to an enhanced DBS check.