Team Leader

GXO Logistics, Inc.; Northampton; On-site; GBP 46,838,000 - 57,859,000; Full time

Benefits offered by this job

Company pension

Life assurance

Benefits platform with retail perks

Job summary

GXO Logistics, Inc. at Northampton DC7 is seeking a Team Leader to supervise a busy warehouse operation, drive productivity, and meet service level targets across the area. You will allocate labour, monitor performance and coach the team to sustain high engagement and performance.

Join a fast-paced, shared-user warehouse; work full-time across 5 from 7 with PM 14:00–22:00 and night 22:00–06:00 shifts. GXO offers a pension, life assurance and a benefits platform with retail discounts.

Qualifications

• This role requires proven experience leading warehouse teams in fast-paced ops.
• Strong communication and coaching skills to engage colleagues.
• Experience using WMS and analyzing performance data.
• Excellent organisation, planning and adaptability to changing demands.
• A proactive, solutions-focused approach and commitment to customer service.

Responsibilities

• Lead and coordinate a team of warehouse operatives, ensuring productivity and targets.
• Allocate labour and resources to meet changing demands and SLAs.
• Monitor performance, coach and develop the team for high engagement.
• Utilise WMS and reports to track performance and drive improvements.
• Promote safety, continuous improvement and company values.

Skills

Team leadership

Communication

Performance coaching

Planning & prioritisation

Problem solving

Tools

Warehouse Management System

Job description

Responsibilities

• Lead and coordinate a team of warehouse operatives, ensuring productivity, quality and service level targets are consistently achieved across your operational area
• Allocate labour and resources effectively to support changing operational demands, maintaining efficiency and ensuring customer SLA requirements are met
• Monitor team performance, providing coaching, support and feedback to encourage engagement, development and high performance
• Utilise warehouse management systems and operational reporting to track performance, identify opportunities for improvement and support effective decision-making
• Drive a culture of continuous improvement, safety and accountability while promoting company values and best practice across the operation

Requirements

• Previous experience in a Team Leader, Supervisor or similar role within a warehousing, logistics or distribution environment
• Strong leadership and communication skills, with the ability to motivate and engage colleagues across a fast-paced operation
• Experience working with warehouse management systems and operational performance data
• Excellent organisational and planning skills, with the ability to prioritise workloads and adapt to changing business requirements
• A proactive and solutions-focused approach, with a passion for continuous improvement and delivering excellent customer service

We engineer faster, smarter, leaner supply chains

Here at GXO, we're recruiting for Team Leaders to join our operation at Northampton DC7. Working within a busy shared-user warehouse, you'll play a key role in leading operational teams, supporting daily activities and ensuring performance targets and customer expectations are consistently achieved. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.

This is a full-time, permanent position, working any 5 from 7, with opportunities available for PM Shift 14:00 to 22:00 and for the night shift 22:00 - 06:00.

Pay and Benefits

We're offering a rate of £13.97 per hour plus £1 for the hours worked after 18:00.

Your benefits package includes a company sponsored pension scheme, life assurance and access to our benefits platform, including retail discounts.