Team Leader

greene king; Manchester; On-site; GBP 24,000 - 30,000; Full time

Job summary

Join a leading pub company as a Team Leader, where you will lead a dedicated team to provide exceptional customer experiences. In this role, you will ensure smooth operations, uphold high service standards, and enjoy benefits like discounts and career development opportunities. If you have a passion for hospitality and a knack for leadership, this is the perfect opportunity for you.

Benefits

Competitive salary

Pension contribution

33% discount for you and 15% for loved ones

50% discount at Greene King Inns

Employee assistance program

Refer a friend bonus

Wagestream access

Retail discounts

Qualifications

• Experience in a leadership role within hospitality.
• Ability to provide excellent customer experiences.
• Skills in managing a team during busy shifts.

Responsibilities

• Lead the team to ensure smooth operations during shifts.
• Ensure high standards of service and safety.
• Deputise for management and resolve issues.

Skills

Attention to detail

Customer service

Team coordination

Adaptability

Positive attitude

Job description

As a Team Leader, you’ll lead by example, making sure the team has everything they need so the shift runs smoothly! You’ll ensure the team maintains high standards and that our customers are kept happy.

Company Description

Join us at Chef & Brewer, a collection of unique country-style pubs set in beautiful locations across the country, which are welcome escapes for our customers, feeling like a home away from home. Our relaxed pubs with beautifully decorated interiors, seriously good pub food, and expertly chosen drinks ranges are the perfect places for our customers to enjoy any occasion.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution, and additional benefits such as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we offer training and development at each career level.
• Discount of 33% for you and 15% for your loved ones on all our brands – enjoy your favorite food and drinks at a discount.
• Free employee assistance program supporting mental health, well-being, financial, and legal needs because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – enjoy a weekend away without breaking the bank.
• Refer a friend – earn up to £1,500 when they are placed in a role.
• Wagestream – access your wages before payday for life's unexpected moments.
• Retail discounts – up to 30% off at Superdrug, exclusive discounts with Three Mobile, and more…

Qualifications

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience every visit.
• Deputise for the management team and resolve issues in their absence.
• Help organise and coordinate the team during busy shifts to ensure smooth operations.
• Ensure the bar is always safe, legal, clean, and issues are addressed promptly and safely.

What you’ll bring…

• A keen eye for detail, ensuring every pint is poured perfectly.
• Be a role model in delivering excellent service and making every customer feel welcome.
• Ability to think quickly and adapt during busy shifts.
• A positive attitude and strong team spirit.