Team Leader

Home Bargains; Manchester; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

28 days annual leave

Contributable company pension

10% store discount

Death in Service Benefit

Long service recognition

Flexible pay access via Stream

In-house training programmes

HB colleague benefits platform

EAP with 24/7 counselling

Health cash plans and cancer cover

Job summary

Home Bargains in Manchester is seeking a dedicated store supervisor to lead a team in a fast-paced retail environment. You will ensure high store standards, deliver outstanding customer service, and uphold safety and presentation across the shop floor.

This full-time role involves supervising colleagues, helping meet daily targets, and maintaining a welcoming shopping environment. The position offers a 44-hour work week with a salary of £32,032 per year and comprehensive benefits.

Qualifications

• Prioritise and organise work.
• Customer focus.
• Communicate effectively.
• Direct and supervise work.

Responsibilities

• Guide Our Colleagues - Collaborating with the store management team you work to ensure your team are well-trained, informed and capable of delivering the high store standards our customers expect.
• Prioritise Customer Satisfaction - You work closely with your management team colleagues to identify customer service needs, communicating these priorities to the team, and ensuring all members contribute to delivering outstanding service and maintaining a safe, welcoming store environment.
• Drive Store Success - You understand and support the execution of daily performance goals and play a key role in achieving targets and store presentation.

Skills

Prioritise & organise work

Customer focus

Communicate effectively

Direct & supervise work

Job description

• Guide Our Colleagues - Collaborating with the store management team you work to ensure your team are well-trained, informed and capable of delivering the high store standards our customers expect.
• Prioritise Customer Satisfaction - You work closely with your management team colleagues to identify customer service needs, communicating these priorities to the team, and ensuring all members contribute to delivering outstanding service and maintaining a safe, welcoming store environment.
• Drive Store Success - You understand and support the execution of daily performance goals and play a key role in achieving targets and store presentation.
  Experience supervising others in a fast-moving retail or hospitality environment

Demonstrate the following competencies:

• Prioritise and organise work
• Customer focus
• Communicate effectively
• Direct and supervise work

Package Description

Salary & Hours

• £32,032 FTE
• 44 hours per week

Employee Benefits

• Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
• Contributable company pension scheme
• 10% store discount at all our retail stores
• Death in Service Benefit
• Long service recognition scheme
• Stream - Access to flexible pay, financial wellbeing support, exclusive discounts, savings opportunities and much more
• Access to our in-house training programmes delivered face-to-face and through our online learning platforms
• MyHB colleague benefits platform with access to:
• Discounts UK wide on retail, leisure, hospitality venues
• Employee Assistance Programme with 24/7 confidential counselling and advice line
• Low cost voluntary insured health cash plans and cancer cover