Store Team Member

Home Bargains; Truro; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

10% store discount

Contributable company pension scheme

Death in Service Benefit

Long service recognition scheme

Flexible pay (Stream)

Discounts UK wide on retail, leisure,体

Employee Assistance Programme

Health cash plans and cancer cover

Job summary

Home Bargains is seeking a part-time Customer Service Team Member to be the face of the store, delivering enthusiastic, friendly service and helping customers with queries.

You will work up to 20 hours per week, handling tills, stocking shelves, and supporting café, bakery, or garden centre operations while maintaining high standards of presentation and cleanliness.

Qualifications

• Demonstrate a good understanding of customer service.
• Experience in cash handling and working in a retail environment.
• Experience in manual handling and stock replenishment.
• Hardworking, reliable, and professional.

Responsibilities

• Assist customers with queries and provide friendly, helpful service.
• Operate tills and handle cash transactions accurately.
• Stock shelves, ensure products are presentable, rotated and tidy.
• Maintain store cleanliness and tidiness across areas including Café, Bakery, and garden centre.
• Support fellow team members to deliver excellence across the store.

Skills

Customer service

Cash handling

Stock replenishment

Team player

Hardworking

Job description

• Customer Service Extraordinaire - As a dedicated Team Member, you'll be the face of Home Bargains, delivering outstanding customer service with enthusiasm. From assisting with product queries to ensuring prompt and friendly service, you play a crucial role in creating a welcoming atmosphere.
• Embrace Your Inner Hero - As a team player, you'll support your fellow team members in delivering excellence across the board. From putting out stock and ensuring products are available and presentable to maintaining cleanliness and tidiness throughout the store, your contributions will be invaluable in upholding our high standards.
• Versatility in Action - Being a Team Member here is like wearing multiple hats. You'll find yourself on tills, handling cash transactions, and ensuring our shelves are stocked and rotated seamlessly. Whether it's the Café, Bakery, or working in one of our garden centres, your adaptability shines through, making you a vital part of our dynamic team.

  Demonstrate a good understanding of customer service.

• Experience in cash handling and working in a retail environment.
• Experience in manual handling and stock replenishment.
• Hardworking, reliable, and professional.

Package Description

Salary & Hours

• £12.71 per hour (18-20), £13.00 per hour (21+)
• Up to 20 hours per week
• This is a fixed term contract ending no later than day Thursday 24 December 2026

Employee Benefits

• Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
• Contributable company pension scheme
• 10% store discount at all our retail stores
• Death in Service Benefit
• Long service recognition scheme
• Stream - Access to flexible pay, financial wellbeing support, exclusive discounts, savings opportunities and much more
• MyHB colleague benefits platform with access to:
• Discounts UK wide on retail, leisure, hospitality venues
• Employee Assistance Programme with 24/7 confidential counselling and advice line
• Low-cost voluntary insured health cash plans and cancer cover