Team Leader

ORWELL HOUSING ASSOCIATION; Lowestoft; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

22 days annual leave

Free DBS checks

Cashback Health plan

Blue Light Card

Orwell Academy

Wellbeing programme

Job summary

Orwell Housing Association is recruiting a Team Leader for Levington Court in Lowestoft to oversee day-to-day operations and deliver person‑centred care within our Extra Care service.

You will work closely with the Registered Manager to lead a dedicated care team, support delivery of high‑quality welfare and safety, and continually develop services to meet residents’ needs. This role requires people leadership and a proactive, compassionate approach.

Qualifications

• Level 3 Health and Social Care or above.
• Supervisory qualification or commitment to achieve within 18-24 months.
• Ability to lead a care team and work with other agencies.

Responsibilities

• Meet with new customers to assess care and support needs, working with other agencies for coordinated person-centred care.
• Lead by example, empowering and supporting team members to deliver high-quality care.
• Contribute to recruitment, induction and integration of new team members.
• Carry out regular reviews with customers and liaise with professionals to update care plans and packages.
• Deliver workshops and awareness sessions on care provision, including competency checks.
• Provide one-to-one support to team members, including supervision and appraisals.

Education

Level 3 in Health and Social Care or above

Supervisory qualification or commitment to achieve within 18 - 24 months

Job description

Team Leader - Levington Court, Lowestoft

Salary: £29,643.52 per year

Hours: 38 hours per week

Shifts: Monday - Friday 9:00am -17:00pm

Ref: LC068

Ready to make a difference?

As an Orwell Team Leader, you will play a vital role in delivering outstanding care within our Extra Care service. Highly motivated and enthusiastic, you will work closely with the Registered Manager to support the smooth day-to-day running of the service. Leading by example, you will inspire, advise and motivate a dedicated care team to ensure our customers receive the highest standard of person-centred care, support and respect.

No two days are the same, and you'll receive the learning and development you need to thrive at Orwell.

About Levington Court:

Levington Court is located in the coastal town of Lowestoft. The service is close to a range of local amenities, including shops, cafés, GP surgeries and other essential services.

Levington Court benefits from good local transport links, with bus services operating within easy reach of the scheme, offering convenient access to the town centre and surrounding areas. Free staff parking is also available on site.

Follow the link for more information about our service! Levington Court, Lowestoft | Orwell Housing

Key responsibilities:

• Meet with new customers to assess their care and support needs, working closely with other agencies to ensure coordinated and person‑centred care
• Lead by example within the service, empowering, motivating and supporting team members to deliver high‑quality care
• Contribute to the recruitment, induction and ongoing integration of new members of the care team
• Carry out regular reviews with customers and liaise with professionals to develop and update care plans and care packages
• Deliver workshops and awareness sessions on key aspects of care provision, including completing competency checks
• Provide one‑to‑one support to team members, including supervision, appraisals and reflective practice

More benefits of joining #TeamOrwell:

As well as joining Orwell for our strong values and commitment to person‑centered support, you'll also benefit from a range of perks designed to help you feel valued, supported, and able to thrive in your role:

• 22 days annual leave (pro rata) (Please note that bank‑holiday work will be required as part of this role)Reward and recognition awards.
• Free DBS checks.
• Cashback Health plan.
• Access to Blue Light Card - membership fees apply.
• Ongoing training and development & opportunities to progress in your role through the Orwell Academy
• Wellbeing programme.

Person Specification...

• Level 3 in Health and Social Care or above
• Supervisory qualification or commitment to achieve within 18 - 24 months

Interview Date: W/C 14th September 2026

Before applying…

Orwell is committed to safeguarding and safer employment and the principles of empowerment.

Please note Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role.

This post is subject to an Enhanced DBS check with Adults Barred list. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC).

The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more.

Apply with Confidence

Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all.

We know that diverse teams drive innovation and deliver better outcomes. Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every requirement. If you're excited about this opportunity but don't meet every listed qualification, we still encourage you to apply anyway. Your unique experiences, perspectives, skills and most importantly your alignment with our culture and values could be exactly what we're looking for.

We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed.