Team Leader

TN United Kingdom; Leicester; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is looking for a passionate Team Leader to join their vibrant pub environment. In this role, you will lead by example, ensuring your team delivers exceptional customer service while maintaining high standards. You will be responsible for creating a lively atmosphere where guests can enjoy delicious flame-grilled food and refreshing drinks. This is an exciting opportunity to develop your career within a well-known brand that values its employees and offers numerous perks, including discounts and professional development. If you're a team player with a positive attitude, we want to hear from you!

Benefits

33% discount for employees

15% discount for loved ones

Free employee assistance program

50% discount at Greene King Inns

Wage Stream access

Retail discounts up to 30%

Qualifications

• Strong leadership skills to manage a team effectively.
• Excellent customer service skills to ensure a great experience.

Responsibilities

• Lead the team to provide excellent service and maintain high standards.
• Organize and coordinate team activities during busy shifts.

Skills

Customer Service

Team Leadership

Attention to Detail

Problem Solving

Adaptability

Job description

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As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Join us at Flaming Grill, where we’re famous for flame-grilled food and sizzling skillets. We’re all about creating a lively atmosphere in our pubs, providing the perfect setting for our customers to enjoy the action of a game with a great choice of drinks.

Company Description

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Join us at Flaming Grill, where we’re famous for flame-grilled food and sizzling skillets. We’re all about creating a lively atmosphere in our pubs, providing the perfect setting for our customers to enjoy the action of a game with a great choice of drinks.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

1. The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
2. Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
3. Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
4. Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
5. Wage Stream – access your wage before payday for when life happens.
6. Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…

Job Description

As a Team Leader, you will…

1. Provide customers with a heartfelt and memorable experience each and every time they visit.
2. Deputise for the management team and resolve any issues that arise in their absence.
3. Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
4. Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring…

1. A great eye for detail, making sure every pint is poured to perfection.
2. Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
3. An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
4. A positive can-do attitude and be a real team player.