Team Leader

Mitie; Gill's Fold; Presencial; GBP 11.000 - 14.000; Tempo parcial

Resumo da vaga

Mitie is seeking a Part Time Team Leader at Russells Hall Hospital, Dudley, West Midlands. You will lead cleaning operations, manage rotas and budgets, and drive audit improvements to meet client expectations.

The role requires strong leadership, health and safety awareness, and the ability to work both independently and with a team. Responsibilities include staff development, conducting regular audits, ensuring compliance with on-site policies, and delivering toolbox talks.

Qualificações

• Leadership experience preferred; training will be provided.
• Industrial/Healthcare cleaning experience preferred.
• Strong written and verbal communication.
• Ability to work independently and in a team.
• Capable of following set schedules and prioritising.
• Flexible with workload and hours when required.
• Basic knowledge of health and safety policies.
• Awareness of H&S policies and procedures.

Responsabilidades

• Produce audit improvement plans for the client.
• Attend cleaning audits and reviews.
• Manage staff rotas, cover, and budgeted overtime.
• Oversee staff competency checks.
• Escalate issues to management when needed.
• Deliver toolbox talks on healthcare cleaning, health and safety.
• Complete PDRs for Domestic Assistants.
• Ensure on-site regs compliance (uniform, smoking, H&S).
• Handle HR issues including absence, grievances, disciplinary.
• Maintain Mitie site documentation.
• Build relationships with ward leads and act as first line of response.
• Support catering with 24/7 menu if required.
• Carry out monthly cleaning tasks per customer requirements.

Conhecimentos

Leadership experience

Communication skills

Teamwork

Time management

Flexibility

Proactive work

Task variety

Health & Safety basics

H&S policy implementation

Descrição da vaga

Job Title: Team LeaderSalary: £12,399.96 per annumHours: 15 per weekContract: PermanentType of Employment: Part TimeLocation: Russells Hall Hospital, Pensnett Road, Dudley, West Midlands, England DY1 2HQ

Main Duties

• -Responsible for producing audit improvement plans for the client.
• -Attend regular cleaning technical and efficacy audits.
• -Management of rota ensuring suitable cover in place and overtime/cover allocated within budget.
• -Manage competency checks of staff within designated zone.
• -Escalate appropriately to management any issues that may impact service.
• -Demonstrate, with training, an understanding of contractual obligations to minimise deductions within payment
• -Undertake Personal Development Reports (PDR) for Domestic Assistants setting objectives and managing their
• -performance against these.
• -Ensure staff are fully compliant with on-site regulations i.e uniform, smoking legislations, H&S.
• -Manage all HR related issues to their staff including absence management, grievance and disciplinary issues etc.
• -Working with the Cleaning Compliance Manager to ensure documentation and meetings are held in line with
• -Mitie policy and Employment Law.
• -Confidentially deliver agreed toolbox talks as and when required. This will cover a range of specialisms such as
• -healthcare cleaning, health and safety, health and wellbeing.
• -Complete inspections of areas, ensuring any issues are identified with the relevant staff members to avoid a
• -repeat of the issue.
• -Positive communication with all staff to promote a one team attitude.
• -Identify trends when reviewing audits and compiling an internal action plan for implementation.
• -Manage consumable and labour spend in line with budget as directed by the Cleaning Manager.
• -Report any complaints in a professional and timely manner and support responses.
• -Report accidents and near misses as per company and client procedure.
• -Support staff with mandatory training achieving the agreed Mitie target as set.
• -Maintain and keep up to date Mitie Site pack documentation.
• -Build strong working relationships with ward and department leads with the allocated zone, acting as the first
• -line of response for them when issues arise or assistance is needed.
• -Support catering with the 24/7 menu if working within the required time.
• -Checking and maintaining all areas to support line manager.
• -Carry out cleaning monthly tasks in line with customers' requirements.
• -Be willing and able to support operationally if resource levels fall below required need.
• -Check all stock levels and report to manager & stores for ordering.
• -Training for staff on all areas including terminal cleans and hygiene training.
• -Carry out other reasonable requests from client and/or manager.

What we are looking for

• -Leadership experience preferred although training will be given.
• -Industrial/Healthcare Cleaning experience preferred.
• -Ability to positively communicate at all levels.
• -Ability to work on own and in a team.
• -Ability to work to set schedules and on own initiative.
• -Flexibility essential in workload and possibly hours if needed.
• -Work both pro-actively and re-actively.
• -Undertake variety of tasks that are within this role, both internal and external.
• -Basic knowledge & understanding of health and safety policies.
• -Implementation of H&S policies and procedures.