Team Leader

Mitie Cleaning & Hygiene Services; Dudley; Presencial; GBP 22.000 - 27.000; Tempo integral

Benefícios oferecidos por esta vaga

Virtual GP

Salary Finance

Choices lifestyle platform

MiDeals discounts

Cycle-to-work

Life cover

Resumo da vaga

Mitie Cleaning & Hygiene Services is seeking a Team Leader at Russells Hall Hospital in Dudley. The permanent, full-time role involves roster management, leading a cleaning team, and ensuring contractual standards in a healthcare setting. Salary is £24,798 per annum for 30 hours per week, with ongoing training and growth opportunities.

You will oversee audits, staff development, health and safety compliance, and budget adherence while delivering high-quality cleaning services on site.

Qualificações

• Leadership experience preferred; training will be provided.
• Experience in Industrial/Healthcare cleaning is advantageous.
• Strong communication across all levels and ability to work in a team.

Responsabilidades

• Produce audit improvement plans and attend cleaning audits.
• Manage rosters and ensure appropriate cover and budget adherence.
• Oversee staff competency checks and HR matters within the zone.
• Deliver toolbox talks on healthcare cleaning, health, safety and wellbeing.
• Maintain site documentation and mitigation of issues through action plans.

Conhecimentos

Leadership

Cleaning experience

Communication

Teamwork

Flexibility

Descrição da vaga

Better places, thriving communities.

Job Title: Team Leader

Position Type: Permanent

Type of Employment: Full Time

Rate of Pay: £24,798 per annum

Hours: 30 hours per week

Location: Russells Hall Hospital, Pensnett Road, Dudley, West Midlands, England, DY1 2HQ

Main Duties

• Responsible for producing audit improvement plans for the client.
• Attend regular cleaning technical and efficacy audits.
• Management of rota ensuring suitable cover in place and overtime/cover allocated within budget.
• Manage competency checks of staff within designated zone.
• Escalate appropriately to management any issues that may impact service.
• Demonstrate, with training, an understanding of contractual obligations to minimise deductions within payment
• Undertake Personal Development Reports (PDR) for Domestic Assistants setting objectives and managing their
• performance against these.
• Ensure staff are fully compliant with on-site regulations i.e uniform, smoking legislations, H&S.
• Manage all HR related issues to their staff including absence management, grievance and disciplinary issues etc.
• Working with the Cleaning Compliance Manager to ensure documentation and meetings are held in line with
• Mitie policy and Employment Law.
• Confidentally deliver agreed toolbox talks as and when required. This will cover a range of specialisms such as
• healthcare cleaning, health and safety, health and wellbeing.
• Complete inspections of areas, ensuring any issues are identified with the relevant staff members to avoid a
• repeat of the issue.
• Positive communication with all staff to promote a one team attitude.
• Identify trends when reviewing audits and compiling an internal action plan for implementation.
• Manage consumable and labour spend in line with budget as directed by the Cleaning Manager.
• Report any complaints in a professional and timely manner and support responses.
• Report accidents and near misses as per company and client procedure.
• Support staff with mandatory training achieving the agreed Mitie target as set.
• Maintain and keep up to date Mitie Site pack documentation.
• Build strong working relationships with ward and department leads with the allocated zone, acting as the first
• line of response for them when issues arise or assistance is needed.
• Support catering with the 24/7 menu if working within the required time.
• Checking and maintaining all areas to support line manager.
• Carry out cleaning monthly tasks in line with customers requirements.
• Be willing and able to support operationally if resource levels fall below required need.
• Check all stock levels and report to manager & stores for ordering.
• Training for staff on all areas including terminal cleans and hygiene training.
• Carry out other reasonable requests from client and/or manager.

You will be required to manage rosters on a daily basis ensuring appropriate cover is sought where required and resources are allocated effectively. Manage your own zone and staff.

What We Are Looking For

• Leadership experience preferred although training will be given.
• Industrial/Healthcare Cleaning experience preferred.
• Ability to positively communicate at all levels.
• Ability to work on own and in a team.
• Ability to work to set schedules and on own initiative.
• Flexibility essential in workload and possibly hours if needed.
• Work both pro-actively and re-actively.
• Undertake variety of tasks that are within this role, both internal and external.
• Basic knowledge & understanding of health and safety policies.
• Implementation of H&S policies and procedures.
• Basic IT Skills.
• Needs to represent Mitie values on site by being presentable, uniformed, affable and helpful at all times.
• Willing to go the extra mile.

Strong people skills are required ensuring colleagues feel valued and rewarded and policies and processes are enforced when necessary.

Mitie is committed to safeguarding and promoting the welfare of vulnerable groups, including children and adults at risk, and expects all employees to share this commitment. The successful candidate will be subject to a Standard criminal record check and satisfactory references. All colleagues are expected to understand and uphold their safeguarding responsibilities as part of their role.

This post is exempt from the Rehabilitation of Offenders Act 1974 and Mitie is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the filtering rules) in order to assess their suitability to work with children or vulnerable adults.

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

Documents

• Mitie Safeguarding Policy.pdf (404.58 KB)

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