Team Leader

Card Factory; Dartford; On-site; GBP 22,000 - 28,000; Part time

Job summary

Join a dynamic and customer-focused team as a Team Leader at a leading independent gift and greetings card retailer. This role offers the chance to drive store success and create memorable experiences for customers. With a commitment to operational excellence, you'll support the Store Manager while leading a passionate team. Enjoy a range of benefits including generous discounts, a supportive workplace culture, and opportunities for career progression. Be part of a thriving company that values your contributions and invests in your future.

Benefits

25% Staff Discount

Discounts on Holidays and Shopping

30 Days Holiday

Group Life Assurance

Employee Assistance Programme

Workplace Pension

Loyalty Awards

Retail Apprenticeships

Learning and Development Resources

Qualifications

• Passionate about celebrating customers' life moments.
• Demonstrates good leadership and customer service skills.

Responsibilities

• Support the Store Manager in achieving commercial goals.
• Lead the store team in the absence of the Store Manager.

Skills

Leadership Skills

Customer Service

Commercial Awareness

Data Analysis

Team Player

Job description

Job Introduction

Location: Thurles SC

Contracted Hours Available: 20

Role Responsibility

We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our successful cardfactory family to help fulfill this.

With a focus on customer experience and operational excellence, our Team Leaders play a key role in driving store success. As a Team Leader, you will support your Store Manager in achieving goals related to commercial growth and developing a team culture centered on customer focus. You will lead the store team in the absence of the Store Manager and ensure high standards and exceptional service every day.

The Ideal Candidate

• Passionate about celebrating our customers’ life moments
• Customer-centric with a passion for delivering excellent service
• Demonstrates good leadership skills
• Positively forward-thinking
• Comfortable reviewing store performance data
• Commercially minded
• Engaging and enthusiastic team player

About The Company

Welcome to cardfactory and your opportunity to be part of our exciting future. As the country’s largest independent gift and greetings card retailer with over 1,000 stores, cardfactory is thriving.

We offer job security and great career progression, providing local jobs and delivering quality products at affordable prices in towns and cities.

We are a progressive, friendly, and rewarding company. Our management style is open and honest, encouraging contributions at every level.

What’s in it for you?

• 25% staff discount
• Mycardfactory – discounts on holidays, shopping, mobile contracts
• 30 days’ holiday including bank holidays
• Group Life Assurance (eligibility applies)
• Employee Assistance Programme
• Workplace Pension
• Loyalty awards for length of service
• Opportunity to apply for Retail Apprenticeships
• Access to learning and development resources