Team Leader

Card Factory; City of Edinburgh; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Team Leader to join their vibrant team in Edinburgh. This role is pivotal in enhancing customer experiences and driving operational excellence. The ideal candidate will possess strong leadership skills and a passion for service, ensuring that the team consistently meets high standards. With a focus on personal and professional development, this position offers exciting opportunities in a fast-paced retail environment. Join a company that values its employees and provides a supportive atmosphere to thrive and grow in your career.

Benefits

25% Employee Discount

Financial Wellbeing Support

Seasonal Incentive Schemes

Retail Apprenticeships

Discounted Mobile Contracts

Employee Assistance Programme

Qualifications

• Passionate about customer service and celebrating life moments.
• Demonstrates strong leadership and teamwork skills.

Responsibilities

• Support Store Manager in achieving commercial growth.
• Lead store teams to deliver exceptional customer service.

Skills

Leadership Skills

Customer Service

Commercial Awareness

Teamwork

Data Analysis

Job description

Join to apply for the Team Leader role at Card Factory

2 days ago Be among the first 25 applicants

Join to apply for the Team Leader role at Card Factory

Get AI-powered advice on this job and more exclusive features.

Role Responsibility

We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this.

Job Introduction

Location: Fort Kinnaird Edinburgh

Contracted Hours Available: 8

Role Responsibility

We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this.

With a real focus on customer experience and operational excellence, our Team Leaders play a key part in driving the success of our stores. As a Team Leader, you will be responsible for supporting your Store Manager in their goals to delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do. You will lead the way for our store teams, not only in the absence of the Store Manager but leading the team to deliver great standards and exceptional service every day.

The Ideal Candidate

• You will be as passionate about celebrating our customers’ life moments as we are.
• Is customer centric with a passion for driving excellence service.
• You will be able to demonstrate a good leadership skills
• Positive forward thinking approach.
• Is comfortable reviewing store performance data.
• Commercially minded.
• Is an engaging and enthusiastic team player.
  
  

Package Description

About the Company

Card Factory is the UK’s leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.

In return, we offer a wide range of benefits to support your physical, mental, and financial well-being.

Benefits

• 25% Card Factory colleague discount in-store and online
• Save As You Earn scheme
• Financial Wellbeing Support
• Financial Education Tools
• Salary Advance
• Seasonal incentive schemes
• Opportunity to apply for Retail Apprenticeships
• Access to blended learning and development content
• Discounted mobile phone contracts
• Discounts across 100’s of UK retailers
• Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
  
  

This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.

No agencies, please.

Sportswift Ltd T/A cardfactory

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Retail

Referrals increase your chances of interviewing at Card Factory by 2x

Sign in to set job alerts for “Team Lead” roles.

Edinburgh, Scotland, United Kingdom 5 hours ago

Musselburgh, Scotland, United Kingdom 4 weeks ago

Edinburgh, Scotland, United Kingdom 3 weeks ago

Edinburgh, Scotland, United Kingdom 3 weeks ago

Edinburgh, Scotland, United Kingdom 4 hours ago

Edinburgh, Scotland, United Kingdom 1 day ago

Edinburgh, Scotland, United Kingdom 2 weeks ago

Midlothian, Scotland, United Kingdom 1 month ago

Edinburgh, Scotland, United Kingdom 1 week ago

Team Leader- Children's Services - MID06784

Dalkeith, Scotland, United Kingdom 9 hours ago

Midlothian, Scotland, United Kingdom 1 day ago

Edinburgh, Scotland, United Kingdom 3 weeks ago

Loanhead, Scotland, United Kingdom 4 weeks ago

City Of Edinburgh, Scotland, United Kingdom 4 weeks ago

Edinburgh, Scotland, United Kingdom 1 day ago

Edinburgh, Scotland, United Kingdom 1 week ago

Edinburgh, Scotland, United Kingdom 13 hours ago

Midlothian, Scotland, United Kingdom 6 days ago

Livingston, Scotland, United Kingdom 3 weeks ago

North Berwick, Scotland, United Kingdom 4 hours ago

Edinburgh, Scotland, United Kingdom 2 weeks ago

Edinburgh, Scotland, United Kingdom 3 weeks ago

Transfer Agency Manager - Operations Oversight and Control

Edinburgh, Scotland, United Kingdom 3 weeks ago

Edinburgh, Scotland, United Kingdom 1 week ago

Linlithgow, Scotland, United Kingdom 2 weeks ago

Edinburgh, Scotland, United Kingdom 5 days ago

Edinburgh, Scotland, United Kingdom 5 days ago

Edinburgh, Scotland, United Kingdom 3 weeks ago

Edinburgh, Scotland, United Kingdom 1 week ago

Edinburgh, Scotland, United Kingdom 12 hours ago

Roslin, Scotland, United Kingdom 2 weeks ago

Livingston, Scotland, United Kingdom 2 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.