Team Leader

TN United Kingdom; Burgess Hill; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is looking for a dynamic leader to enhance team performance and customer experience. This role involves motivating and developing team members, managing resources effectively, and embracing new technologies. You'll be part of a diverse and inclusive environment that values your contributions and offers a range of benefits, including a competitive salary and wellness programs. If you're a creative problem solver with a passion for retail, this opportunity is perfect for you!

Benefits

Award-winning pension scheme

ShareSave options

6.6 weeks holiday

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Generous breaks

Qualifications

• Extensive retail experience and ability to motivate team members.
• Strong decision-making skills and a positive attitude.

Responsibilities

• Develop and support team members to enhance customer service.
• Manage resources and lead by example in safety and service.

Skills

Team Leadership

Problem Solving

Customer Service

Flexibility

Job description

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Great stores rely on great teams

You’ll help us develop both. Motivating, developing, and supporting every member of your team, you’ll provide them with everything they need to give our customers the very best. You’ll manage resources and lead by example when it comes to safety and customer service. You’ll get creative too – finding and taking opportunities to do things differently and make things better.

What we need

With bags of retail experience and the ability to really get the best out of people, you’ll feel right at home with us. You’re a brilliant problem solver – comfortable making decisions quickly and putting them into action. Positive and curious, you’re full of ideas about how to improve the customer and colleague experience. You’ll be happy to expand your skills by using new technology and learning new ways of working. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

So we can support you during the application or interview process, please contact us for any recruitment adjustments.