Team Leader

Card Factory; Bridgend; On-site; GBP 20,000 - 25,000; Part time

Job summary

Join a leading retailer as a Team Leader in Bridgend. You'll enhance customer experiences and drive store success while supporting the Store Manager. This role offers growth opportunities and a supportive team culture focused on service excellence.

Benefits

25% colleague discount in-store and online

Save As You Earn scheme

Financial Wellbeing Support

Seasonal incentives

Opportunities for Retail Apprenticeships

Access to learning and development resources

Discounted mobile contracts

Discounts at UK retailers

Employee Assistance Programme

Qualifications

• Demonstrates good leadership skills.
• Comfortable reviewing store performance data.

Responsibilities

• Support Store Manager in achieving commercial goals.
• Lead store teams in the absence of the Store Manager.

Skills

Customer-centric

Leadership

Positive approach

Team player

Job description

2 weeks ago Be among the first 25 applicants

Role Responsibility

We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this.

Job Introduction

Location: The Rhiw, Bridgend

Contracted Hours Available: 15

Role Responsibility

With a real focus on customer experience and operational excellence, our Team Leaders play a key part in driving the success of our stores. As a Team Leader, you will support your Store Manager in achieving goals related to commercial growth and developing a team culture centered on customer service. You will lead store teams in the absence of the Store Manager and ensure standards and service levels are maintained daily.

The Ideal Candidate

• Passionate about celebrating our customers’ life moments.
• Customer-centric with a passion for delivering excellent service.
• Demonstrates good leadership skills.
• Positive, forward-thinking approach.
• Comfortable reviewing store performance data.
• Commercially minded.
• Engaging and enthusiastic team player.

Package Description

About the Company

Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategy aiming to become a true Omni-channel retailer, investing significantly in our colleagues and creating opportunities in a fast-paced environment.

We offer a wide range of benefits to support your physical, mental, and financial well-being, including:

• 25% colleague discount in-store and online
• Save As You Earn scheme
• Financial Wellbeing Support (Education Tools, Salary Advance)
• Seasonal incentives
• Opportunities for Retail Apprenticeships
• Access to learning and development resources
• Discounted mobile contracts
• Discounts at UK retailers
• Employee Assistance Programme for mental, physical, and financial support

This role offers genuine prospects for the right candidate. If this describes you, click apply now. We reserve the right to close the vacancy early once sufficient applications are received. No agencies, please.