Team leader

OASIS Group; Belfast City District; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Complimentary barista-made coffee on a

Employee discounts across locations

Ongoing training and development

Progression into management

Job summary

Costa Coffee Ireland & Northern Ireland is seeking a Team Leader for our Victoria Square store in Belfast. You will help deliver an unbeatable customer experience through great service and coffee quality.

Join a team passionate about people and coffee, receive ongoing training, and have opportunities for progression into management. This full-time, permanent role requires reliability and teamwork.

Qualifications

• Customer service and communication skills are essential.
• Attention to detail and commitment to quality standards.
• Teamwork and taking initiative are valued.

Responsibilities

• Open and close the store safely and on time.
• Lead shifts and support colleagues to deliver great customer experiences.
• Drive high standards in service, cleanliness and product quality.
• Train new staff and maintain health and safety standards.
• Engage customers with a positive, can-do attitude.

Skills

Customer Service & Communication

Attention to Detail

Teamwork & Initiative

Job description

• Full time, Permanent
• Conversational English

Who We Are

Costa Coffee Ireland & Northern IrelandWe've 50 years' experience of crafting the finest quality coffee. From revolutionary methods and commitment to quality to unforgettable successes that have made Costa Coffee the Nation’s Favourite* coffee shop, our story is as unique as our coffee.But first, let’s start with how every good story should. At the very beginning.The Costa Coffee story began back in 1971 when Sergio and Bruno arrived in London with a burning desire to make great tasting co

Costa Coffee Ireland & Northern IrelandWe've 50 years' experience of crafting the finest quality coffee. From revolutionary methods and commitment to quality to unforgettable successes that have made Costa Coffee the Nation’s Favourite* coffee shop, our story is as unique as our coffee.But first, let’s start with how every good story should. At the very beginning.The Costa Coffee story began back in 1971 when Sergio and Bruno arrived in London with a burning desire to make great tasting co Show more

Skills and attributes

• Customer Service & Communication
• Attention to Detail & Quality Standards
• Teamwork & Initiative

Description

Costa Coffee requires a Team Leader for our store in Victoria Square.

At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee.

Are you: -

• Hardworking?
• Flexible?
• Have a desire to learn new skills?
• Love working as part of a team?
• Passionate about coffee?

Job Types: Full-time, Permanent

Schedule:

• Fully Flexible

What We Offer:

• Complimentary barista-made coffee on every shift
• Employee discounts across all locations
• Ongoing training and development
• A chance to progress into management

What’s involved?

Reliability to open and close the store safely and on time.

Leadership experience in a busy environment.

Taking the lead on shifts to support your colleagues in delivering unbeatable experiences.

Drive high standards every time.

Training new staff.

Working with your team to maintain health and safety cleanliness across the store.

A positive outlook, can-do attitude, bags of personality, and passion for delivering excellence in everything you do.

The communication skills to strike up a good conversation with our customers daily, have a hard-working attitude and multi-tasking skills.

Make it Yours:

This role is based in Victoria Square Belfast.

Costa Coffee is an Equal Opportunity Employer