Team Leader

Fairways Hotel; Belfast City District; Hybrid; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Complimentary barista-made coffee on每e

Employee discounts across alllocations

Ongoing training and development

Progression into management

Job summary

Costa Coffee Ireland & Northern Ireland is recruiting a Team Leader for our Kennedy Centre store. You will lead a busy team, ensure excellent customer service, and maintain high standards in a fast-paced coffee shop environment. The role offers full-time permanent hours and ongoing development opportunities.

Join a brand known for its coffee excellence and great teamwork. You’ll receive training, employee benefits, and a pathway to management as you help deliver an unbeatable customer experience.

Qualifications

• Experience leading a busy store team.
• Strong customer service and communication skills.
• Ability to multi-task and stay organised under pressure.

Responsibilities

• Open and close the store safely and on time.
• Lead shifts and support colleagues to deliver excellent customer experiences.
• Train new staff and maintain high standards across the store.
• Drive health and safety cleanliness and store cleanliness.

Skills

Team leadership

Customer service

Flexible schedule

Communication

Job description

Costa Coffee Ireland & Northern IrelandWe've 50 years' experience of crafting the finest quality coffee. From revolutionary methods and commitment to quality to unforgettable successes that have made Costa Coffee the Nation’s Favourite* coffee shop, our story is as unique as our coffee.But first, let’s start with how every good story should. At the very beginning.The Costa Coffee story began back in 1971 when Sergio and Bruno arrived in London with a burning desire to make great tasting co

Costa Coffee Ireland & Northern IrelandWe've 50 years' experience of crafting the finest quality coffee. From revolutionary methods and commitment to quality to unforgettable successes that have made Costa Coffee the Nation’s Favourite* coffee shop, our story is as unique as our coffee.But first, let’s start with how every good story should. At the very beginning.The Costa Coffee story began back in 1971 when Sergio and Bruno arrived in London with a burning desire to make great tasting co Show more

Description

Costa Coffee requires a Team Leader for our store in Kennedy Centre.

At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee.

Are you: -

• Hardworking?
• Flexible?
• Have a desire to learn new skills?
• Love working as part of a team?
• Passionate about coffee?

Job Types: Full-time, Permanent

Schedule:

• Fully Flexible

What We Offer:

• Complimentary barista-made coffee on every shift
• Employee discounts across all locations
• Ongoing training and development
• A chance to progress into management

What’s involved?

• Reliability to open and close the store safely and on time.
• Leadership experience in a busy environment.
• Taking the lead on shifts to support your colleagues in delivering unbeatable experiences.
• Drive high standards every time.
• Training new staff.
• Working with your team to maintain health and safety cleanliness across the store.
• A positive outlook, can-do attitude, bags of personality, and passion for delivering excellence in everything you do.
• The communication skills to strike up a good conversation with our customers daily, have a hard-working attitude and multi-tasking skills.

Make it Yours:

This role is based in Kennedy Centre. With free onsite parking available

Costa Coffee is an Equal Opportunity Employer