Team Leader

TN United Kingdom; Basingstoke; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking retail organization as a Team Leader, where you will inspire and lead a dedicated team while contributing to the community. This role offers the chance to develop your skills and career in a supportive environment, with comprehensive training and a focus on customer experience. You'll have the opportunity to engage with local initiatives and ensure the store operates smoothly, all while enjoying a generous benefits package. If you're looking for a fulfilling role that makes a difference, this is the perfect opportunity for you.

Benefits

20% Colleague Discount

Up to 31 Days Annual Leave

Healthcare Plans

Employee Assistance Programme

Shopping Discounts

NEST Pension

Cycle-to-Work Scheme

Colleague Referral Scheme

Qualifications

• Experience in retail management is a plus, but training will be provided.
• Self-motivated with a positive attitude and team spirit.

Responsibilities

• Support store management and take responsibility in their absence.
• Engage with the local community and drive team development.

Skills

Team Leadership

Communication Skills

Organizational Skills

Customer Service

Education

High School Diploma

Job description

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Southern Co-op - Team Leader Position

Southern Co-op is recruiting for a Team Leader to join our thriving retail store. Our stores are more than just places to pick up groceries; they’re the heart of the community, serving as social hubs and vital services for vulnerable populations. As a Team Leader, you will support the Store Manager by motivating, engaging, leading, and developing a team of colleagues.

What we’re looking for

We seek a candidate who can inspire and drive the team forward, promote and embody our values and community spirit, and deliver an excellent customer experience. Experience in a similar role is advantageous but not essential, as full training will be provided. You should be self-motivated, possess excellent communication and organizational skills, and be a positive team player with a ‘can do’ attitude. Your daily responsibilities will include:

• Participating in all aspects of store operations, including Post Office, Parcel Services, Local Suppliers, Neighbourly Programme, Too Good To Go, and Home Delivery Services
• Engaging with and supporting the local community
• Supporting store management to ensure safety, legality, and high performance, and taking overall responsibility in the absence of the Store Manager
• Obtaining a personal licence to sell alcohol, if not already licensed, through required training
• Leading by example to provide an exceptional customer experience
• Driving sustainable growth through team development and leadership

Work Schedule

This is a full-time role, 36 hours per week, typically worked over 4 days. Flexibility and commitment to working mornings, evenings, and weekends are essential.

Why Choose Southern Co-op?

Being owned by our members, we prioritize people — our colleagues and customers alike. Joining us means becoming part of a supportive team with opportunities for career growth through internal courses or apprenticeships. We offer a comprehensive benefits package, including:

• 20% colleague discount
• Up to 31 days of annual leave (pro rata), including bank holidays
• Healthcare plans
• Employee assistance programme
• Shopping discounts
• NEST pension
• Cycle-to-work scheme
• Colleague referral scheme