Team Lead, Account Management

EngineersOfAI; Greater London; On-site; GBP 90,000 - 150,000; Full time

Job summary

Adyen, based in London, seeks a Team Lead, Account Management to mentor a team of account managers driving strategic relationships and payments revenue with customers. You will streamline operations, collaborate across functions, and engage executives at all levels to advance the global payments strategy.

You will lead cross-functional initiatives, set ambitious goals, and recruit top talent while fostering a culture of open feedback and high performance.

Qualifications

• 3+ years experience in managing teams and building executive level enterprise relationships.
• 5+ years experience in account management, business development, consulting, or a related field.
• Experience in enterprise payments and financial services and/or working within a SaaS platform or marketplace environment.
• Full professional proficiency in English.

Responsibilities

• Motivate team members and encourage creativity while understanding training needs. Provide coaching in areas including but not limited to: strategic account planning, business and payments advisory, contract negotiations, product roadmap discussions, and executive engagement.
• Serve as a senior stakeholder, providing strategic and consultative advice to influence and fulfill the global payments strategy of our platform customers.
• Set clear individual and team goals focused on revenue growth. Report on performance and metrics at an executive level.
• Create an inspiring and collaborative team environment with an open communication/feedback culture.
• Recruit new team members in line with the Adyen culture and required skillset.

Skills

Team leadership

Executive engagement

Strategic account planning

Negotiation skills

Job description

Overview

Team lead, Account Management — We’re looking for an experienced and motivated leader to join our Account Management team. You will build, mentor, and coach a team of account managers who are responsible for growing strategic relationships and payments revenue with our customers. You are comfortable streamlining team operations, encouraging effective collaboration, and engaging with executives at all levels. As a critical role in the continued success of our UK operations, you will help to iterate our culture and build an amazing team environment that will create future leaders for Adyen.

What you’ll do

• Motivate team members and encourage creativity while understanding training needs. Provide coaching in areas including but not limited to: strategic account planning, business and payments advisory, contract negotiations, product roadmap discussions, and executive engagement.
• Serve as a senior stakeholder, providing strategic and consultative advice to influence and fulfill the global payments strategy of our platform customers.
• Set clear individual and team goals focused on revenue growth. Report on performance and metrics at an executive level
• Create an inspiring and collaborative team environment with an open communication/feedback culture.
• Recruit new team members in line with the Adyen culture and required skillset.

Who you are

• An energetic self-starter with a proven commercial edge, entrepreneurial track record, partnership advisory focus and strong negotiation skills.
• Excited to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial and collaborative environment.
• An excellent communicator and team player with strong management skills and technical aptitude.
• Curious by nature and a builder at heart, you thrive working and iterating on net new products and features.

Minimum Qualifications

• 3+ years experience in managing teams and building executive level enterprise relationships.
• 5+ years experience in account management, business development, consulting, or a related field.
• Experience in enterprise payments and financial services and/or working within a SaaS platform or marketplace environment
• Full professional proficiency in English.

Other Job Details

• Based out of our London office
• Full-time position
• Some domestic and international travel required