Enterprise Account Management Team Lead

Adyen; Greater London; Hybrid; GBP 110,000 - 150,000; Full time

Benefits offered by this job

Global exchange program

Weekly happy hour

Delicious healthy lunches

Phantom share package

Yearly trip to Amsterdam

Paid holidays

Work from home opportunities

Job summary

Adyen in the United Kingdom seeks an experienced leader to build, mentor, and coach a team of account managers responsible for growing strategic relationships and payments revenue with Unified Commerce customers. You will drive culture, set ambitious goals, and create an environment that develops future leaders for Adyen.

You will provide strategic advisory to your team, coach on negotiations, and collaborate with other departments to influence the global payments strategy, product development,

Qualifications

• 7+ years experience in account management, business development, consulting, or a related field.
• 3+ years experience in managing teams and building executive level enterprise relationships.
• Full professional proficiency in English.

Responsibilities

• Lead and mentor a team of account managers to grow strategic relationships and payments revenue.
• Set clear team goals and report performance at a senior level.
• Provide coaching in strategic account planning, negotiations, and executive engagement.
• Collaborate cross-functionally to influence product roadmap and merchant projects.
• Be a thought leader and knowledge source for the account management function.

Skills

Account management

Business development

Consulting

Team leadership

Negotiation

Strategic thinking

English proficiency

Job description

• We're looking for an experienced and motivated leader to join our Account Management team. You will build, mentor, and coach a team of account managers who are responsible for growing strategic relationships and payments revenue with our Unified Commerce customers
• As a critical role in the continued success of our UK operations, you will help to iterate our culture and build an amazing team environment that will create future leaders for Adyen
• Drive commercial growth by providing advice and strategic consultation for your team members on best practices to increase share of wallet, upselling and cross selling, building strong relationships, and bringing valuable insights to your merchants
• Set clear individual and team goals focused on revenue growth, report on performance and metrics at an executive level
• Create an inspiring and collaborative environment with an open feedback culture, motivate team members and encourage creativity while understanding training needs
• Provide coaching in areas as strategic account planning, contract negotiations, product roadmap discussions, and executive engagement
• Provide strategic and consultative advice to help influence and full-fill the global payments strategy of enterprise companies
• Collaborate cross-functionally to communicate merchant needs and feedback, impacting Ayden's product innovation and development, and delivering merchant projects
• Serve as a thought leader and extensive source of knowledge for your colleagues in the account management team and other company departments
• Proactively foster a positive working environment for our business and maintain good relationships with external and internal stakeholders

Benefits

• Global exchange program
• Weekly happy hour
• Delicious healthy lunches
• Phantom share package
• Yearly trip to Amsterdam
• Paid holidays
• Work from home opportunities

You are comfortable streamlining team operations, encouraging effective collaboration, and engaging with executives at all levelsAn energetic self-starter with a proven commercial edge, entrepreneurial track record, partnership advisory focus and strong negotiation skillsCurious by nature and a builder at heart, you thrive working and iterating on net new products and featuresAn excellent communicator and team player with strong management skills and technical aptitudeExcited to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial and collaborative environmentExperience in enterprise payments and financial services and/or working within a Retail, F&B or hospitality environment7+ years experience in account management, business development, consulting, or a related fieldFull professional proficiency in English3+ years experience in managing teams and building executive level enterprise relationships