Team Coordinator

Real Life Options; Glasgow; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

28 days holiday

Pension scheme

Health Cash Plan

Life Cover

Employee assistance

Discounts

Cycle to Work

Refer a Friend

Job summary

Real Life Options in Glasgow is seeking a Team Coordinator to lead and support staff delivering person-centred care across services. The role involves managing rotas, risk assessments and compliance while promoting a safe, empowering work environment.

You will mentor Support Workers, perform appraisals, and liaise with social workers and families to secure the best outcomes for people receiving support. The post includes on-call duties and acting up for the Service Manager as needed.

Qualifications

• Experience in supervising staff and delivering person-centred care.
• Strong communication and interpersonal skills for building relationships with colleagues, clients and families.
• Commitment to confidentiality, safeguarding and organisational values.

Responsibilities

• Lead and support staff to deliver high-quality, person-centred care to people with diverse needs.
• Manage day-to-day operations including staff rotas, risk assessments, audits and safety compliance.
• Supervise, mentor and develop Support Workers, undertake appraisals and performance management.
• Ensure the Person-Centred Support and Enablement model is embedded across the service.
• Liaise with social workers, families and external agencies to achieve the best outcomes.
• Deputise for the Service Manager when required, and provide on-call support.

Skills

Leadership

Communication

Problem solving

Safeguarding

Education

SVQ Level 3 in Health & Social Care

Job description

Team Coordinator

Location: Glasgow

Hours: Full Time (39 hours per week)

Salary: £30,277.50 per annum

About the Role

We are looking for a dedicated and motivated Team Coordinator to join our friendly and supportive team based within our Shettleston Office in Glasgow. This is a rewarding opportunity to make a real difference in people's lives while helping to support the delivery high-quality, person-centred support services.

As Team Coordinator, you will:

• Lead and support staff to deliver high-quality, person-centred care to people with learning disabilities, mental health conditions, autism, challenging behaviour, and mobility needs over several services across you're allocated area.
• Manage day-to-day operations including staff rotas, risk assessments, audits, and compliance with health and safety.
• Supervise, mentor and develop Support Workers, undertaking appraisals and performance management.
• Ensure our Person-Centred Support and Enablement model of care is embedded throughout the service.
• Liaise with social workers, families and external agencies to achieve the best outcomes for the people we support.
• Deputise for the Service Manager when required.
• Supporting with on-call duties

This is a varied and rewarding role where you will have the opportunity to make a meaningful difference while supporting a committed team.

About You

• SVQ Level 3 (or equivalent) in Health & Social Care - Desirable
• Minimum of 1 years' experience in a similar role within a social care setting - Desirable
• Experience within a similar supervisory role with leadership experience with the ability to inspire and develop a team. Essential
• Excellent communication and interpersonal skills, with the ability to build trust and effective relationships.
• Professional, resilient and adaptable, with strong problem-solving skills.
• Commitment to confidentiality, safeguarding and organisational values.
• Driver with access to a vehicle - Essential

What We Offer

We value our team members and offer a comprehensive benefits package, including:

• 28 days of paid holiday (including bank holidays, pro-rata)
• Accredited training and ongoing development
• Employer contributory pension scheme

Additional benefits include:

• Health Cash Plan (available for full and part-time staff)
• £10,000 Life Cover
• Employee Assistance Programme, including medical and counselling support
• Discounts through our Reward Gateway platform
• Cycle to Work Scheme
• Financial wellbeing support
• Refer a Friend bonus scheme
• Staff recognition initiatives
• Access to the Blue Light discount programme

Join Real Life Options Group, a values-driven organisation committed to inclusion, empowerment, and high-quality support.

We are an equal opportunities employer. If you have a disability, medical condition, or learning difficulty that may affect your performance during selection, we are happy to make reasonable adjustments. Let us know how we can support you.