Team Leader

The Richmond Fellowship Scotland; Dingwall; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Generous annual leave

TRFS rewards scheme

Travel allowance and mileage

In-house training & career development

Refer a Friend scheme

Job summary

The Richmond Fellowship Scotland is seeking a compassionate Team Leader to oversee a Ross-shire service, ensuring high standards of care and continuous improvement. You will lead a multidisciplinary team, shape quality support, and directly engage with people supported on shift to promote independence and inclusion.

Ideal candidates have at least 2 years in social care, supervisory experience, and a willingness to achieve SVQ Level 3 in Care.

Qualifications

• Minimum 2 years’ experience in social care, including supporting individuals with complex needs and behaviours of concern.
• Experience supervising or coordinating staff.
• Working knowledge of budgets and targets.
• Strong communication, planning and motivational skills.
• SVQ Level 3 in Care (or willingness to achieve it).

Responsibilities

• Lead the day-to-day running of the service, including rotas, records and quality standards.
• Supervise, mentor and coach staff to deliver exceptional support.
• Develop and review personalised support plans.
• Work directly on shift to build strong relationships with the people you support.
• Promote inclusion, community participation and meaningful opportunities.
• Maintain clear communication with families, professionals and partners.
• Take part in on call duties.

Skills

Team leadership

Social care experience

Communication skills

Budget awareness

Education

SVQ Level 3 in Care

Job description

Make a positive difference in someone’s life by joining The Richmond Fellowship Scotland!

Are you an experienced social care professional, committed to promoting inclusion and ready to take the next step in your leadership journey? If yes, we’d love to hear from you!

We’re looking for a compassionate and proactive individual to join our service in Ross-shire as a Team Leader, on a full-time (37.5hrs per week), permanent basis. This is a fantastic opportunity to work in a new service and be part of a team that really makes a difference. This service supports a gentleman in his new home with general day to day living, mobility, day-to-day living and promoting independence.

As a Team Leader, you’ll provide first-line leadership to a dedicated multidisciplinary team of support staff, ensuring exceptional standards of care and practice. You’ll take an active role in shaping the quality of support provided, leading by example and creating a culture of respect, learning and continuous improvement.

What You’ll Do

• Lead the day-to-day running of the service, including rotas, records and quality standards.
• Supervise, mentor and coach staff to deliver exceptional support.
• Develop and review personalised support plans.
• Work directly on shift to build strong relationships with the people you support.
• Promote inclusion, community participation and meaningful opportunities.
• Maintain clear communication with families, professionals and partners.
• Take part in on call duties.

What You’ll Bring

• Minimum 2 years’ experience in social care, including supporting individuals with complex needs and behaviours of concern.
• Experience supervising or coordinating staff.
• Working knowledge of budgets and targets.
• Strong communication, planning and motivational skills.
• SVQ Level 3 in Care (or willingness to achieve it).
• A values-driven approach built on inclusion, respect and empowerment.

Benefits

• Generous annual leave.
• TRFS rewards scheme (includes cash-back and discounts at a variety of high street and online retailers).
• Paid travel during shifts and 45p per mile fuel allowance.
• Continuous in-house training opportunities and chances to further your career in social care.
• Refer a Friend scheme- £150 reward for successfully referring a colleague.
• Employee Forum - for employees to voice their opinions and give feedback which in turn, allows us to continuously improve as an employer and ensure a positive working environment.
• Free Membership of Glasgow Credit Union.
• HSF Health Care plan.
• Counselling & Life Works service.

Closing Date: 9th September 2026

PVG checks will be required of all successful applicants; having a conviction will not necessarily debar you from working in this sector. All new staff members will be required to register with the SSSC within 6 months of their start date.

We encourage applications from diverse backgrounds and are committed to creating an inclusive environment for all employees. We welcome applications irrespective of race, ethnicity or national origin, religion, gender, disability, age, marital, parental status or sexual orientation. Our mission is to welcome everyone and create inclusive teams.

We celebrate difference and encourage everyone to join us.

About Us:

The Richmond Fellowship Scotland provides personalised and outcome-focused support to over 2800 individuals in their own homes across Scotland, making us the country's largest provider of social care. We support individuals with a variety of different needs such as physical and/or learning disabilities, ongoing mental health issues, alcohol or substance abuse and autism. Some of the people we support can present challenging behavior or require a high level of personal care.

Join us and be part of something bigger!