Team Assistant

Local Government South East; Portsmouth; On-site; GBP 27,000 - 29,000; Full time

Job summary

Portsmouth City Council is seeking a dedicated administrator to provide comprehensive business support to the Integrated Learning Disability Team in Portsmouth. The role involves handling calls, recording information, and maintaining accurate client records across Trust and Social Care systems.

You will prepare annual reviews, support plans, reports, and correspondence, while managing diaries and appointments with care and attention to data protection.

Qualifications

• Strong IT skills with experience using Excel, Word and Outlook.
• Fast and accurate typing speed.
• Understanding of data protection, information governance and GDPR.

Responsibilities

• Provide comprehensive business support to the Integrated Learning Disability Team.
• Record calls and ensure data is accurately logged in the client database.
• Prepare annual reviews, support plans, reports, presentations and correspondence.
• Carry out data entry and data sourcing on Trust and Social Care databases.
• Ensure service user records are accurate and compliant with statutory reporting.
• Take minutes during meetings and manage diaries and appointments.

Skills

Excel

Word

Outlook

Typing speed

Data protection

GDPR

Communication

Tools

Microsoft Office

Job description

Your New Role

In this role you will be providing comprehensive business support to the Integrated Learning Disability Team including administrative and general support to the team. You will be taking calls from a variety of sources both internal and external ensuring these are accurately recorded on the client database, signposting or providing information as necessary. Administrative duties will include typing and preparing annual reviews, support plans, producing reports, presentations and correspondence, completing data entry and sourcing of data on both the Trust and Social Care’s specialist service user databases. In addition, you will ensure service user records are accurate and maintained whilst ensuring they meet the needs of statutory reporting. When meetings take place, you will support these by taking minutes. In addition, you will be managing diaries and appointments and undertaking other administrative duties as required.

• Full Time
• Permanent
• Portsmouth
• Posted 7 days ago
• 27000 - 29000 £ / Year
• Closes: 6 October 2026

Portsmouth City Council

Local Government

Your New Role

In this role you will be providing comprehensive business support to the Integrated Learning Disability Team including administrative and general support to the team. You will be taking calls from a variety of sources both internal and external ensuring these are accurately recorded on the client database, signposting or providing information as necessary. Administrative duties will include typing and preparing annual reviews, support plans, producing reports, presentations and correspondence, completing data entry and sourcing of data on both the Trust and Social Care’s specialist service user databases. In addition, you will ensure service user records are accurate and maintained whilst ensuring they meet the needs of statutory reporting. When meetings take place, you will support these by taking minutes. In addition, you will be managing diaries and appointments and undertaking other administrative duties as required.

Who Is The Person Summary

With strong communication, literacy and numeracy you will have strong existing IT skills with significant experience of using Excel, Word and Outlook. With a fast and accurate typing speed and a thorough understanding of data protection, information governance and GDPR You will have patience and empathy and experience of taking telephone calls, recording messages and an understanding of communicating effectively with vulnerable clients. The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.