Integrated Care Team Administrator (Hybrid)

Portsmouth City Council; England; Hybrid; GBP 20,000 - 24,000; Full time

Benefits offered by this job

Hybrid working

Office presence minimum 3 days a week

Job summary

Portsmouth City Council is seeking a Team Assistant to provide comprehensive business support to the Integrated Learning Disability Team. You will handle calls, record accurately on the client database, signpost information and prepare documents.

The role also involves diary management, minute taking, data entry, and producing reports and correspondence. The position requires strong IT skills (Excel, Word, Outlook), fast typing, and a solid understanding of data protection and GDPR.

Qualifications

• Strong communication, literacy and numeracy.
• Significant experience of using Excel, Word and Outlook.
• Fast and accurate typing with understanding of data protection, information governance and GDPR.
• Ability to converse with customers in accurate spoken English.

Responsibilities

• Provide comprehensive business support to the Integrated Learning Disability Team.
• Take calls from internal and external sources and record on the client database.
• Administrative duties: typing, preparing annual reviews, support plans, reports, presentations and correspondence.
• Data entry and sourcing of data on Trust and Social Care databases.
• Maintain service user records for statutory reporting.
• Take minutes at meetings and manage diaries and appointments.
• Undertake other administrative duties as required.

Skills

Microsoft Excel

Microsoft Word

Microsoft Outlook

Communication

Time management

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Portsmouth City Council is seeking a Team Assistant to provide comprehensive business support to the Integrated Learning Disability Team. You will handle calls, record accurately on the client database, signpost information and prepare documents.

The role also involves diary management, minute taking, data entry, and producing reports and correspondence. The position requires strong IT skills (Excel, Word, Outlook), fast typing, and a solid understanding of data protection and GDPR.