Admin Assistant

Durham County Council; Spennymoor; Hybrid; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Hybrid working

Local Government Pension Scheme

27 days annual leave

Job summary

Durham County Council is seeking a proactive administrator to support the Special Educational Needs Casework team. You will act as a key contact, coordinating information for EHC assessments and annual reviews, and liaising with schools, parents and healthcare professionals.

The role emphasizes accuracy, timely data processing, and a methodical approach, with hybrid working where available and a generous annual leave entitlement. An NVQ Level 3 (or equivalent) is required.

Qualifications

• NVQ Level 3 (or equivalent) in a relevant subject area.
• Ability to prioritise workloads and meet deadlines.
• Strong communication and a methodical approach to tasks.
• Experience processing high volumes of data.

Responsibilities

• Coordinate, gather, and share information for EHC assessments and annual reviews.
• Maintain SEND management database accurately and securely.
• Collaborate with caseworkers, schools, parents, and health professionals.

Skills

Prioritisation

Attention to detail

Communication

Education

NVQ Level 3 or equivalent

Job description

Are you a proactive administrator looking for a meaningful role where you can make a real difference?

WHAT IS INVOLVED?

As a vital part of our SEND Business Services team, you will provide high quality administrative support to the Special Educational Needs Casework team. You will act as a key point of contact, collaborating closely with caseworkers, schools, parents, and healthcare professionals to deliver essential statutory services.

In this role, you will coordinate, gather, and share information for Education, Health, and Care (EHC) assessments and annual reviews, while keeping our SEND management database accurate and secure.

WHAT WILL I NEED?

• The ability to prioritise workloads and manage tight deadlines.
• Outstanding attention to detail, with a ability for processing high volumes of data quickly and accurately.
• Strong communication skills and a methodical approach to tasks.
• An NVQ Level 3 (or equivalent) in a relevant subject area.

Please refer to the attached Person Specification for the full criteria.

For further information about the role contactLouise Stephenson | [e-mail] to arrange an informal discussion about the role.

INTERVIEWS

Interviews will be held on 8th October 2026.

Weoperatea guaranteed interview scheme for applicants that can show they meet all the essential criteria and haveindicated they have a disability, are a looked after young person, careleaveror a veteran.

OUR OFFER TO YOU

We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years’ continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefitson our website.

Rewards and benefits are subject to individual terms and conditions.

EQUALITY, DIVERSITY, AND INCLUSION

We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled and neurodivergent people and offer support throughout the recruitment process.

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