Team Assistant

Browne Jacobson; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an organized and proactive individual to provide administrative support in a dynamic team environment. This role involves managing files, coordinating client activities, and ensuring compliance with protocols. The ideal candidate will possess strong communication skills and a keen attention to detail, contributing to the firm's commitment to social mobility and diversity. With a focus on personal and professional development, this position offers a unique opportunity to thrive within a supportive and flexible workplace. Join a firm that values individuality and well-being, and help make a meaningful impact.

Benefits

Flexible working hours

Professional development opportunities

Well-being programs

Qualifications

• Experience in office administration is essential for this role.
• Knowledge of document management systems is highly valued.

Responsibilities

• Provide administrative support across the team and manage files.
• Assist with client and marketing activities, ensuring compliance.
• Organize internal and external events, managing logistics.

Skills

Office-based administration experience

Document and case management systems

Microsoft Office proficiency

Effective communication

Organizational skills

Attention to detail

Customer service orientation

Proactivity

Job description

Job Description

At Browne Jacobson, we’ve always worked across business and society, and this expertise sets us apart. Social and environmental impact are at the top of our business agenda. We champion fairness, make the complex simple, and forge connections between clients to find creative solutions. This is how we improve outcomes for every person, community, and business we serve.

With offices in Birmingham, Dublin, Exeter, London, Manchester, and Nottingham, we’re a UK & Ireland based law firm with an international reach. Our sectors include: health; real estate and construction; education; energy and infrastructure; financial services; government; insurance; manufacturing and industrials; and retail, consumer, and logistics.

We nurture talent at all levels and from every background and celebrate what makes people individuals. Law needs all voices to reflect the society it serves, and we’re working towards social mobility, diversity, and inclusion in our firm and our profession. We strive to create meaningful personal and professional development opportunities and offer flexible working to support a good work-life balance. We focus on wellbeing and individuality, so that all our people can thrive.

Role Overview

This role provides administrative and file management support across the team. Work will come either directly from the fee earner or through the work allocated by the Practice Assistants. The role is accountable for establishing and maintaining an ongoing service-based relationship with the team, recognizing and translating needs and expectations into a responsive service.

Key Responsibilities

• Liaise with PA to support Client & Marketing activities such as scheduling tender meetings, directory interviews, and client training.
• Maintain and update Interaction system with prospects, clients, contacts, activities, and business development information.
• Ensure knowledge of client-specific protocols and incorporate them into current practices.
• Manage files by updating, maintaining, and ensuring correct filing and naming conventions (both electronic and paper).
• Handle file opening and closing procedures, ensuring compliance and proper documentation.
• Assist in organizing internal and external events, seminars, and conferences, including booking travel and materials.
• Order promotional goods and manage stock levels.
• Make room and taxi bookings, organize deliveries and courier requests, and handle other ad hoc requests.
• Support high-volume document printing, copying, and scanning as needed.
• Coordinate workload with team members to meet deadlines.
• Answer internal calls and liaise with team members for work instructions.
• Assist the PA with billing, expenses, and uploading information to client data rooms.
• Produce court bundles according to instructions and court rules.
• Check data accuracy and ensure compliance with firm policies, including Lexcel and Information Security.
• Manage correspondence, ensuring proper filing in document management systems.
• Attend team meetings and liaise with fee earners and practice assistants.
• Update service users on progress and offer assistance proactively.

Technical Skills

• Relevant office-based administration experience.
• Experience with document and case management systems.
• Intermediate proficiency in Microsoft Office.

Ideal Candidate Profile

• Effective communicator, professional in liaising with clients.
• Strong organizational skills and ability to manage time effectively.
• Conscientious with personal responsibility for work quality.
• Positive attitude, adaptable to change.
• Excellent attention to detail and customer service orientation.
• Proactive, flexible, and eager to develop skills over time.