Team Administrator

Lewisham and Greenwich NHS Trust; Sidcup; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare trust is seeking an Administrative Support professional to provide essential support to clinical teams. The role focuses on high-quality administrative tasks ensuring excellent service delivery to patients while enhancing staff engagement through various EDI initiatives.

Responsibilities

• Providing efficient, high-quality comprehensive administrative support.
• Acting as a central point of information and communication for the clinical teams.
• Greeting patients on arrival to the Diabetes Unit.

Skills

Problem-solving

Customer service

Knowledge of Microsoft Office

Job description

We are looking for someone who can work both unsupervised and as a team member. The purpose of this role is to provide administrative support to our clinicians and their teams.

The post holder will be required to have a flexible approach to work, act in a professional manner at all times, and demonstrate good problem-solving skills, knowledge of Microsoft Office, and a good telephone manner/customer service skills.

Responsibilities include:

1. Providing efficient, high-quality comprehensive administrative support.
2. Acting as a central point of information and communication for the Diabetes and Dermatology clinical teams.
3. Greeting patients on arrival to the Diabetes Unit at Queen Mary’s Hospital, Sidcup.
4. Attending and departing patients, arranging follow-up appointments as necessary following their attendance.
5. Ensuring that daily tasks and ongoing workloads are prioritized and completed within agreed timeframes.

Our People Are Our Greatest Asset. When We Feel Supported And Happy At Work, This Positivity Reaches Those Very People We Are Here For, The Patients. Engaged Employees Perform At Their Best And Our Equality, Diversity & Inclusion (EDI) Initiatives Contribute To Cultivate a Culture Of Engagement. We Have Four Staff Networks, a Corporate EDI Team, and a Suite Of Programmes And Events Which Aim To Support Our Aspirations:

• Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities backgrounds, identify as LGBTQ+, and women, through improved recruitment and leadership development.
• Widening access (anchor institution) and employability.
• Improving the experience of staff with disabilities.
• Enhancing EDI literacy and confidence among trust staff through training and development.
• Making equality mainstream.

For further details or informal visits, contact:

Name: Isabelle Salami
Job title: Associate Service Manager
Email: [e-mail]
Telephone: [phone]