Team Administrator

Barnet Enfield and Haringey Mental Health NHS Trust; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading mental health provider is seeking a Team Administrator for their Central Core Team in London. The successful candidate will excel in communication and organization, offering comprehensive administrative support while ensuring smooth team operations. Experience in an NHS environment is essential.

Qualifications

• Customer service experience and dealing with phone inquiries.
• 2 years NHS experience in a mental health setting.
• Experience in taking minutes and drafting documents.

Responsibilities

• Coordinate administrative functions within teams.
• Support clinical service delivery and service management.
• Maintain compliance with protocols for Data Protection and Health Safety.

Skills

Communication

Organisational skills

Customer service

Team building

Education

NVQ Level 3 in relevant subject or equivalent experience

Tools

Microsoft Office

RIO or similar database

Job description

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Team Administrator, London Borough of Haringey

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Client:

Barnet Enfield and Haringey Mental Health NHS Trust

Location:

London Borough of Haringey, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

95d1f6bd7669

Job Views:

4

Posted:

25.06.2025

Expiry Date:

09.08.2025

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Job Description:

Job overview

We are looking for an enthusiastic Team administrator who has excellent communication skills, is computer literate and has excellent team building and interpersonal skills to work in the Central Core Team.

You will be expected to work on your own initiative and as part of a team, ensuring the team is supported and is running smoothly and efficiently. We are looking for someone who has the ability to prioritise their workload and has the essential skills required for the post.

The successful candidate will be working in a challenging and interesting environment and will be responsible for providing a high and comprehensive level of administrative and customer service skills which will enable them to deal with service users in a courteous, polite and helpful manner and ensure that any concerns or issues raised is dealt with in a confidential manner. We require a candidate who has good IT skills and knowledge of Microsoft Office applications.

Main duties of the job

The ideal candidate will need to have:

• Good organisational skills
• Have knowledge of RIO or similar database
• Minute taking skills
• Ability to multi-task
• Be able to deal with difficult /challenging situations
• Able to use your initiative

The individual will be responsible for ensuring compliance with Trust and local protocols for Data Protection, Health and Safety, Security and Fire Safety within the administration team.

The post holder will be required to use their initiative in all aspects of secretarial and clerical work to efficiently prioritise work and meet deadlines, as the service requires.

The successful candidate will have experience of working to deadlines, prioritising workloads, maintaining a positive, proactive approach to work.

Co-ordinate the administrative function within the teams to deliver an efficient and effective service that supports clinical service delivery, service management, service users and carers.

Working for our organisation

The partnership between Barnet, Enfield and Haringey Mental Health NHS Trust (BEH) and Camden and Islington NHS Foundation Trust (C&I) is going from strength to strength since it was originally established in 2021 forming the North London Mental Health Partnership.

In order to meet the needs of the new Partnership services you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Enfield and Harringay Trust and Camden and Islington Trust. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.

Detailed job description and main responsibilities

Please see the attached Job Description and Person Specification for more information on the role requirements and duties

To be noted:

• The post holder may be required to work across the service line and to undertake other duties which fall within the grade of the job, in discussion with the manager.
• This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder.
• The post holder is expected to comply with all relevant Trust policies, procedures, and guidelines, including those relating to Equal Opportunities, Health and Safety and Confidentiality of Information

Person specification

EDUCATION AND QUALIFICATIONS

• Educated to NVQ Level 3 in relevant subject or equivalent level of experience working in a similar area.

EXPERIENCE AND KNOWLEDGE

• Customer services experience and dealing with phone enquires
• Experience of taking minutes, transcribing and distributing agendas and documents
• The ability to prioritise your own workload and good organisational skills
• Experience of a variety of secretary skills, drafting lettings, typing documents/reports
• Knowledge of booking taxis, interpreters and room bookings
• 2 years NHS experience of working in a mental health setting.

SKILLS AND ABILITIES

• Extensive use and knowledge of all Microsoft Office: Outlook, Word, Excel and Publisher.
• Extensive Knowledge of electronic clinical records, RIO or another type patient database system

PERSONAL QUALITIES

• Excellent verbal and written communication.
• Works without supervision, advice available from line manager when required.

OTHER REQUIREMENTS

• Experience of working in a distressing or emotional setting