Team Administrator

Central and North West London NHS Foundation Trust; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Team Administrator to join their Learning Disabilities Community Team. In this role, you will be the primary point of contact, providing essential administrative support and ensuring efficient communication within the team. Your skills in MS Office and data entry will be crucial as you manage enquiries and maintain patient records. With a commitment to staff development and a collaborative work environment, this position offers a unique opportunity to contribute to high-quality healthcare services while advancing your career in a supportive setting.

Benefits

Flexible working

Access to CPD opportunities

Commitment to staff personal development

Variety of work

Qualifications

• Essential GCSEs in English and Maths, with admin experience.
• Strong skills in MS Office and data entry required.

Responsibilities

• Provide administrative support to the Learning Disabilities Community Team.
• Manage communications and maintain the electronic patient database.

Skills

MS Word

Outlook

Excel

Data Entry

Minute Taking

Organizational Skills

Communication Skills

Education

GCSE in English

GCSE in Maths

A Level or equivalent

Job description

Job Overview

We are looking for a full-time (37.5 hours) motivated and enthusiastic Team administrator with a wide range of office skills to provide administrative support to the Learning Disabilities Community Team. The post holder will be the primary point of contact for the team and will be responsible for managing enquiries that come into the service in a manner responsive to customer needs and in accordance with consent to share information.

Other duties include providing administrative support, receiving referrals to the service, managing the team's generic emails, taking minutes, post distribution, receiving and disseminating information, maintaining the electronic patient database, ordering equipment, and general administrative duties.

An English and Maths GCSE or equivalent is essential to the post, as is previous administrative/secretarial experience. In addition, excellent communication and organisational skills are also required.

A comprehensive knowledge of Windows packages is also required.

Main duties of the job

To provide the clinical team with an efficient and effective secretarial and administrative support service. The post-holder will be expected to work without immediate supervision and to ensure that all duties are carried out to a high standard in liaison with clinical and managerial staff.

Part of your role will be assisting the service manager with his/her clerical and managerial duties. This will involve a high level of discretion and confidentiality as you will be interacting with sensitive patient and staff data and information.

Working for our organisation

We are delighted that you are interested in working with us here CNWL. Our Trust is an exciting place to work with a wealth of CPD opportunities available for all our staff. We work in collaboration with our Social Work colleagues and value the lived experiences of both our staff and service users.

What we can offer you:

CNWL is recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ in line with our values, and policy, and many models of our care have been adapted for use in other countries. With us, you will get:

• A Trust committed to staff personal development, with a trust wide culture change and leadership programme that has staff wellbeing at its core.
• An opportunity to work for one of the top 10 NHS employers
• Flexible working
• Variety of work
• Access to a variety of CPD opportunities
  
  

We encourage staff input and ideas in relation to moving services forward and meeting the client group’s needs.

As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Detailed Job Description And Main Responsibilities

• Managing team's generic email
• Receiving calls and dispatching to the right professional
• Supporting the team with orders
• Managing Hpods
• Printing of documents as required.
• Order replacement toner cartridges
• Reporting any faults
  
  

Person specification

Qualifications

Essential criteria

• A level or equivalent
• GCSE (A*-C) or equivalent in English and Maths
  
  

Skills & Knowledge

Essential criteria

• Demonstrable knowledge of MS Word, Outlook and Excel
• Accurate data entry and typing skills – 45 wpm+
  
  

Desirable criteria

• Accurate minute taking
• Ability to create rotas
  
  

Experience

Essential criteria

• Equivalent Admin work experience
• Experience of data entry using various databases
• Experience in supervising staff in their daily work
  
  

Desirable criteria

• Experience working in an NHS setting