Band 3 Team Administrator - Erdington Home Treatment Team

NHS; Birmingham; On-site; GBP 24,000 - 26,000; Part time

Job summary

The Birmingham and Solihull Mental Health NHS Foundation Trust is looking for a dedicated Team Secretary to support the Erdington & Kingstanding Home Treatment Team. This part-time role requires effective organizational skills and a commitment to providing excellent administrative support. Ideal candidates will have RSA/NVQ Level 2 and experience with Microsoft packages, ensuring smooth operations within a compassionate community-focused environment.

Qualifications

• Essential qualifications include RSA/NVQ Level 2 and GCSE English.
• Knowledge of Microsoft packages and meeting notes is required.
• Skills in written and verbal communication are crucial.

Responsibilities

• Provide administrative and secretarial support to the Team Manager.
• Maintain confidentiality and prioritize workload effectively.
• Assist with multitasking, organizational tasks and processing inquiries.

Skills

Written & Verbal communication

Accuracy

Education

RSA/NVQ Level 2 or equivalent

English GCSE grade or above

Tools

Microsoft packages

Job description

Job summary

We are seeking to appoint a Team Secretary to provide support to the Erdington & Kingstanding Home Treatment Team, based at Northcroft site in Erdington. The role is 15hrs per week on a Thursday and Friday (9am - 5pm).

As a key member of the administration team this is a varied role involving all aspects of secretarial and general administration duties.

It is essential that the applicant is able to work on their own initiative, can demonstrate effective organisational skills and the ability to prioritise workload and process enquiries in a confidential and timely manner.

Main duties of the job

The post holder will need to be well organised, able to multitask and possess excellent interpersonal skills. To provide a comprehensive administrative and secretarial support service to the Team Manager and clinical staff within the team. To operate within the team's systems and act as part of a wider administration/secretarial team. The successful candidate will be a consummate team player possessing excellent written and verbal skills with an eye for detail and demonstrate proficient keyboard/computer skills.

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.

Details Date posted

06 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

436-7236335

Job locations

Northcroft

190 Reservoir Road

Erdington, Birmingham

B23 6DW

Job description Job responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

Job description Job responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

Person Specification TRAINING AND QUALIFICATIONS Essential

• RSA/NVQ Level 2 or equivalent
• English GCSE grade or above

KNOWLEDGE AND EXPERIENCE Essential

• Microsoft packages
• Notes at meetings

Desirable

• Health & Social care experience
• Call handling

SKILLS Essential

• Written & Verbal communication
• Accuracy

Person Specification TRAINING AND QUALIFICATIONS Essential

• RSA/NVQ Level 2 or equivalent
• English GCSE grade or above

KNOWLEDGE AND EXPERIENCE Essential

• Microsoft packages
• Notes at meetings

Desirable

• Health & Social care experience
• Call handling

SKILLS Essential

• Written & Verbal communication
• Accuracy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

Birmingham and Solihull Mental Health NHS Foundation Trust

Address

Northcroft

190 Reservoir Road

Erdington, Birmingham

B23 6DW

Employer's website

https://www.bsmhft.nhs.uk/ (Opens in a new tab)

Employer details Employer name

Birmingham and Solihull Mental Health NHS Foundation Trust

Address

Northcroft

190 Reservoir Road

Erdington, Birmingham

B23 6DW

Employer's website

https://www.bsmhft.nhs.uk/ (Opens in a new tab)