Team Administrator, CAMHS Crisis & Home Treatment Team

Derbyshirehealthcareft; Derby; On-site; GBP 22,000 - 27,000; Full time

Job summary

An opportunity has arisen for a highly organized and motivated Team Administrator to join the CAMHS Crisis & Home Treatment Team. The successful candidate will support various administrative tasks, ensuring high-quality service delivery to children and young people. This role requires excellent communication, strong IT skills, and the ability to work independently within a dynamic healthcare environment.

Benefits

27 days annual leave plus bank holidays

Commitment to flexible working

Good maternity, paternity and adoption benefits

Health service discounts

Incremental pay progression

Access to employee assistance programme

Structured learning and development opportunities

Qualifications

• Two years' experience in an office environment.
• Good literacy and spelling.
• Ability to handle sensitive information discreetly.

Responsibilities

• Provide comprehensive administrative support to the CAMHS team.
• Manage diaries and arrange meetings.
• Handle communications with the public in a professional manner.

Skills

Communication

Organisational Skills

IT Skills

Teamwork

Independence

Education

English GCSE Grade C or equivalent

RSA II Typing/Word processing

Tools

Microsoft Office

Job description

Team Administrator, CAMHS Crisis & Home Treatment Team

An opportunity has arisen for an experienced administrator to join our CAMHS Service, to assist in the delivery of a wide range of services to the children and young people of South Derbyshire.

We are looking for a highly motivated, friendly, energetic, reliable and flexible person to join our recently formed Crisis & Home Treatment Team.

The post holder will also offer administrative support to our Day Service when required.

The post holder will ensure the delivery of a comprehensive high quality clinical administrative service to the CAMHS Urgent Care Team.

The post holder plays a central role within the provision of services and is required to exercise initiative, to ensure an effective high quality service.

This post will provide Saturday and Sunday cover for the crisis team, weekend working hours to be negotiated and remainder working hours to be negotiated.

Main duties of the job

The post holder will be highly organised and efficient, working without direct supervision, under their own initiative.

You must have experience of multi-tasking in a busy office environment and be able to work across all CAMHS bases, if required, to support the team (CAMHS RISE at RDH, Century House, Long Eaton; Rivermead, Belper and Dale Bank View, Swadlincote).

We are looking for a team player with a pleasant welcoming manner and the ability to prioritise conflicting workload demands.

You will have excellent communication, organisational ability, together with excellent IT skills (Word and Outlook essential), the ability to work with the general public, both in person and on the telephone, in a fast-paced and ever-changing environment.

If this sounds like you, we would like to hear from you!

About us

Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of making a positive difference in people's lives.

CQC rated us as 'GOOD overall, commenting on how our colleagues treated patients with compassion and kindness and felt positive and proud about working for the trust.

Benefits include:

• Commitment to flexible working where this is possible
• 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years service
• Yearly appraisal and commitment to ongoing training
• Good maternity, paternity and adoption benefits
• Health service discounts and online benefits
• Incremental pay progression
• Free confidential employee assistance programme 24/7
• Access to our LGBT+ network, BAME Network and Christian Network
• Health and wellbeing opportunities
• Structured learning and development opportunities

Job responsibilities

Please review the attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Qualifications:

Essential: English Language GCSE Grade C or equivalent qualification, RSA or OCR Level II Typing/Word processing or equivalent qualification and ability to deal professionally with members of the general public.

Desirable: CLAIT/ECDL or other ITQ, audio/digital typing and NVQ 3.

Educated to to GCSE level or equivalent, to include English Language Grade C or above.

RSA II typing/text processing or an equivalent qualification or demonstrable typing experience.

Experience of working in an office, usually equating to two years.

Excellent verbal and written communication skills, including clear diction and enunciation: ability to communicate effectively with clients, families and colleagues.

Excellent organisational skills.Proficient in all aspects of Microsoft Office with ability to collate and present data.

Ability to prioritise own workload, often working without supervision and within strict timescales.

Ability to work as an effective team member.

Understanding of Data Protection & Confidentiality.

Desirable knowledge:

Knowledge and understanding of Childrens Services.

Knowledge of Electronic Patient Records/ Systm One/ PARIS.

Person Specification

Qualification

• RSA II
• English GCSE grade C or equivalent
• Good literacy and spelling

Experience and Skills

• Recent and relevant experience working in an office
• Organise and prioritise own workload
• Accurate messages minute taking / arranging meetings
• Diary management
• Communication / interpersonal skills
• Knowledge of microsoft office, word, excel powerpoint excel outlook
• Data protection
• Exercise independence, judgement & initiative(3)
• Teamwork
• Discretion dealing with sensitive information
• Use of EPR Systm One / PARIS
• NHS experience
• Empathy
• Sense of humour

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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