Team Administrator

AJ Chambers ®; Cheltenham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A legal services firm in Cheltenham is seeking an Administrative Assistant who will provide crucial support, manage postal deliveries, and maintain client records. The role requires a minimum of 6 months of administration experience, strong GCSEs in Maths and English, and a customer service-oriented mindset. This full-time position offers a dynamic environment with various administrative tasks.

Qualifications

• Minimum of 6 months administration experience required.
• Proven customer service experience and a work ethic focused on solutions.

Responsibilities

• Provide exceptional service experience and timely updates.
• Manage internal and external post deliveries and arrange couriers.
• Handle administrative tasks including filing and photocopying.
• Assist Finance with receipt and invoice submissions.

Skills

Customer service

Administration

Proactive problem-solving

Education

GCSEs graded A to C (including Maths and English)

Job description

Base pay range

Direct message the job poster from AJ Chambers

Role & Responsibilities

• Proactively develop solutions to ensure a consistently exceptional service experience.
• Provide timely and relevant updates to our internal clients on the progress and status of tasks.
• Collaborate with our internal clients to offer support and guidance wherever possible.

Administrative Support

• Manage internal and external post deliveries and arrange courier services as required.
• Oversee file closing procedures, including archiving and retrieval processes.
• Handle tasks such as photocopying, printing, scanning, binding, and filing.
• Assist the Finance team by accurately submitting receipts, cheques, and invoices within the financial system
• Submitting 3E payment requests & expected funds forms
• Producing court bundles alongside the CDS team
• Maintaining and updating client-specific records as required.
• Conducting basic Land Registry searches.
• Retrieving company details (e.g., registration numbers, addresses, directors) from Companies House.
• Ad-hoc projects upon request as needed.
• Completing other practice-specific administrative tasks as needed.

General Responsibilities

• Comply with all relevant legal and regulatory obligations including the Solicitors Regulation Authority (SRA) Standards and Regulations, and Principles.
• Undertake ad hoc duties as requested to meet business needs.

Person specification

• A minimum of 6 months administration experience.
• GCSEs graded A to C to include maths and English (or equivalent level of qualification).
• Solid customer service centric experience and work ethic.
• A strong customer service ethos, with a proactive and solutions-focused approach.

If you feel you would be suitable, please apply directly or contact Jess at AJ Chambers.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Legal

Industries

• Legal Services

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