Client Services Administrator

RE Recruitment; Cheltenham; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Job summary

RE Recruitment is recruiting on behalf of a leading professional services firm for a Client Services Administrator to join their Internal Client Services team on a 6-month fixed-term contract based in Cheltenham.

You will provide essential administrative and client service support across a variety of legal practice areas in a fast-paced, collaborative environment, helping teams meet deadlines and maintain accurate records.

Qualifications

• Minimum of 6 months' administration experience.
• GCSEs (or equivalent) including Maths and English.
• Strong customer service skills with a proactive, solutions-focused approach.
• Excellent verbal and written communication skills.
• Highly organised with exceptional attention to detail.
• A team player who thrives in a busy, deadline-driven environment.
• Confident using Microsoft Office and able to adapt to new systems quickly.

Responsibilities

• Deliver outstanding administrative and client service support to internal teams.
• Manage incoming and outgoing post and arrange courier services.
• Assist with file closing, archiving and document retrieval.
• Complete photocopying, printing, scanning, binding and filing tasks.
• Support the Finance team by submitting receipts, cheques and invoices.
• Process payment requests.
• Assist with the preparation of court bundles alongside the document specialist team.
• Maintain and update client records accurately.
• Carry out basic Land Registry searches.

Skills

Administration experience

Customer service

Verbal communication

Written communication

Organisation

Teamwork

Adaptability to new systems

Education

GCSEs including Maths and English

Tools

Microsoft Office

Job description

Are you an organised administrator with a passion for delivering exceptional customer service? We are recruiting on behalf of a leading professional services firm for a Client Services Administrator to join their Internal Client Services team on a 6-month fixed-term contract based in Cheltenham.

This is an excellent opportunity to gain experience within a prestigious organisation, providing essential administrative support across a variety of legal practice areas in a fast-paced, collaborative environment.

Key Responsibilities

• Deliver outstanding administrative and client service support to internal teams.
• Manage incoming and outgoing post and arrange courier services.
• Assist with file closing, archiving and document retrieval.
• Complete photocopying, printing, scanning, binding and filing tasks.
• Support the Finance team by submitting receipts, cheques and invoices.
• Process payment requests.
• Assist with the preparation of court bundles alongside the document specialist team.
• Maintain and update client records accurately.
• Carry out basic Land Registry searches.

Requirements

• Minimum of 6 months' administration experience.
• GCSEs (or equivalent) including Maths and English.
• Strong customer service skills with a proactive, solutions-focused approach.
• Excellent verbal and written communication skills.
• Highly organised with exceptional attention to detail.
• A team player who thrives in a busy, deadline-driven environment.
• Confident using Microsoft Office and able to adapt to new systems quickly.

What's on Offer

• 6-month fixed-term contract.
• Competitive salary.
• Opportunity to work for a highly respected professional services firm.
• Supportive team environment with exposure to a variety of business areas.
• Cheltenham location.