Practice Support Assistant

AJ Chambers ®; City Of London; On-site; GBP 22,000 - 30,000; Full time

Job summary

AJ Chambers is seeking a Practice Support Assistant to join their City of London office. The role provides essential administrative and operational support to lawyers and the wider support function.

As part of the Practice Support team you will be proactive, organised and service-focused, handling file management, meeting coordination, diary support, CRM updates, event logistics and general admin tasks.

Qualifications

• Previous office-based administrative experience within a professional services or legal environment.
• Excellent attention to detail and high level of accuracy.
• Strong communication skills and ability to liaise professionally with internal stakeholders.
• Proactive and hands-on approach, with ability to work independently.
• Excellent organisational skills and ability to manage competing priorities.
• Flexible approach and ability to adapt to changing requirements.
• Good working knowledge of Microsoft Office.
• A strong aptitude for technology and ability to learn new systems quickly.
• Experience using document management or case management systems would be advantageous.
• Strong client/customer service focus and willingness to proactively assist colleagues.

Responsibilities

• Provide general administrative support to Service Leads, Practice Assistants, Executive Assistants and Lawyers.
• Manage and prioritise workload, ensuring tasks are completed accurately and on time.
• Assist with diary support, including room bookings, taxi arrangements and diary updates.
• Support client engagement and marketing activities, including CRM updates.
• Create and format electronic documents with accurate naming and filing.
• Open/close files and maintain precise records.
• Assist with file archiving procedures.
• Support organisation of internal and external events, seminars and conferences.
• Arrange travel including taxi, rail and air bookings and prepare materials.

Job description

AJ Chambers are currently working with a Legal 500 international law firm who are looking to recruit a Practice Support Assistant to join their established Practice Support team in their City of London office.

This is an excellent opportunity for an organised, proactive and service-focused administrator to join a leading international firm and provide essential administrative and operational support to lawyers and the wider support function.

The Role

As a Practice Support Assistant, you will provide a broad range of administrative and file management support, working proactively to anticipate the needs of the legal and support teams.

Key Responsibilities

• Provide general administrative support to Service Leads, Practice Assistants, Executive Assistants and Lawyers.
• Manage and prioritise your workload effectively, ensuring tasks are completed accurately and within required deadlines.
• Assist with diary support, including room bookings, taxi arrangements and diary updates.
• Support client engagement and marketing-related activities, including updating the firm's CRM system.
• Create and format electronic documents, ensuring information and data is accurate.
• Open and close files, maintain accurate records and ensure electronic documents are correctly named and filed.
• Assist with file archiving procedures.
• Support the organisation of internal and external events, seminars and conferences.
• Assist with event registrations and arrange travel, including taxi, rail and air bookings.
• Prepare, print and distribute event and meeting materials.
• Provide general administrative assistance including printing, copying and scanning.
• Maintain accurate expense records and organise hand deliveries and courier requests.
• Provide support with finance and billing-related administration and expense processing.
• Work collaboratively with colleagues, providing cover and assistance where required.
• Identify opportunities to improve processes, streamline workflows and increase efficiency.
• Attend relevant training and maintain an up-to-date understanding of firmwide procedures.
• Take an active approach to continuous learning and professional development.

About You

• Previous office-based administrative experience within a professional services or legal environment.
• Excellent attention to detail and a high level of accuracy.
• Strong communication skills and the ability to liaise professionally with internal stakeholders.
• A proactive and hands-on approach, with the ability to work independently.
• Excellent organisational skills and the ability to manage competing priorities.
• A flexible approach and the ability to adapt to changing requirements.
• Good working knowledge of Microsoft Office.
• A strong aptitude for technology and the ability to learn new systems quickly.
• Experience using document management or case management systems would be advantageous.
• A strong client/customer service focus and a willingness to proactively assist colleagues.
• A collaborative approach with the ability to work effectively as part of a wider support team.