Team Administrator

NHS Professionals

Bury St Edmunds

On-site

GBP 16,000 - 23,000

Full time

2 days ago

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Benefits offered by this job

Competitive pay rates

24/7 support

Multi locational - work across Trusts

My Bank shifts portal access

Ad hoc & longer-term placements

Training and development opportunities

Holiday allowance accrual

Stakeholder pension scheme

Job summary

NHS Professionals is seeking a Clinical Support Team Administrator to provide essential secretarial and administrative support to the CAMHS West team at Bury St Edmunds. You will manage diaries, coordinate referrals with GPs and clinical staff, and support non-clinical tasks to ensure smooth service delivery.

Based at G Block, Hospital Road, the role is full-time, 37.5 hours/week, with a 12-week temporary assignment.

Qualifications

Diary management experience is required.
Experience handling patient referrals and coordination with GP/clinical staff.
Ability to maintain confidentiality and handle sensitive information.

Responsibilities

Provide accurate, prompt and efficient secretarial/administrative support to the clinical multidisciplinary team which may include spreadsheets and reports.
Use electronic systems to input and access information as required by the clinical multidisciplinary team.
Deal with and process all types of patient referrals liaising directly with General Practitioners, clinical staff including medical staff from other areas.
Liaise with clinical team members in relation to urgent referrals or other emergencies.
Provide non-clinical information to patients and families, where necessary, including cancellation of appointments.
Take and process minutes for teams (across the Locality).

Skills

Diary management

Education

Vocational Level 3 qualification

Job description

Job Title

Clinical Support Team Administrator

Location

G Block, Hospital Road, Bury St Edmunds, IP33 3NR

Working Pattern

Full-Time: 37.5 hours per week, Mon – Fri, 9am – 5pm

Department

Full-Time Role: Child and Adolescent Mental Health Services (CAMHS) West

Duration

This is a temporary role, and it is currently due to last roughly 12 weeks

Pay Banding

Band 3 - £14.05 per hour

Trust

Norfolk and Suffolk NHS Foundation Trust

Required Experience & Skills

Diary Management experience

Job Description

Role Summary

Provide secretarial / administrative support to the team in order that they can provide an efficient service to all customers.

Respond to the administrative needs of the service to ensure that the requirements of the organisation are met.

Supervise lower banded staff

Duties and Responsibilities

Provide accurate, prompt and efficient secretarial/administrative support to the clinical multidisciplinary team which may include spreadsheets and reports.
Use electronic systems to input and access information as required by the clinical multidisciplinary team.
Deal with and process all types of patient referrals liaising directly with General Practitioners, clinical staff including medical staff from other areas.
Liaise with clinical team members in relation to urgent referrals or other emergencies.
Provide non-clinical information to patients and families, where necessary, including cancellation of appointments.
Take and process minutes for teams (across the Locality).

General

Diary management as required for team members to include appointments / meetings, regular commitments to assist in organising the workload.
Ensure confidential information is retained and stored in line with Trust policy in an efficient and effective manner.
Use set procedures to undertake administrative and secretarial functions around legislative procedures i.e. Mental Health Act, Mental Capacity Act.
Attend and contribute to internal/external meetings relevant to the post as delegated by the line manager.
Provide cover for other administrative staff during holidays and sickness, across the Locality.
Liaise with maintenance departments as delegated by line manager regarding buildings and general maintenance.
Liaise with IT departments as delegated by line manager regarding problems / faults with electronic equipment etc.
Be responsive, adaptable and flexible to working across the locality bases.
Undertake other appropriate duties as directed, being adaptable and flexible to service needs and changes across the locality.

You’ll learn the following whilst working at the trust:

An in depth understanding of the roles and responsibilities involved in working within the NHS
Knowledge of the systems used, to effectively complete your role to the highest standard at all times
A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

Benefits

Competitive pay rates - work this week, get paid next week
Essential support when you need it- 24/7 365 days - call us anytime
Multi locational - work across neighbouring Trusts
Manage your shifts and timesheets on the go - access your “My Bank” shift portal anywhere, anytime online or through your smartphone
Varied working options to suit your lifestyle - access to the Bank gives you options of ad hoc shifts or longer-term placements
Training and development opportunities - Keep up with the essentials and more
Build holiday allowance for every shift you work - your work life balance is important to us
Stakeholder pension scheme available - a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

Experience