Tax Engineer, AI-Driven Workflow Innovator

LexisNexis; England; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Study assistance

Sabbaticals

Parental leave

Wellbeing initiatives

Job summary

LexisNexis Legal & Professional, including the Tolley tax brand, is hiring a Tax Engineer to shape AI-enabled tax workflows for professional services and in-house tax teams in the UK. You will analyze tax processes, design scalable workflows, and partner with customers to drive adoption and measurable value.

You will collaborate with tax professionals, engage senior stakeholders, and translate complex requirements into practical technology solutions that improve day-to-day tax practice and

Qualifications

• Professional qualification in tax or accountancy (e.g. CTA, ACA, ACCA or equivalent), ideally with 3+ years' post-qualification experience.
• Deep understanding of tax processes and workflows across one or more tax disciplines, with the ability to identify where technology and AI-enabled workflows can improve how tax work is delivered.

Responsibilities

• Drive awareness, adoption and expansion of custom workflows across customer organisations, building the engagement and senior sponsorship needed to achieve sustained usage across teams and tax disciplines.
• Own customer workflow adoption for the workflows you help identify, design and deploy, against defined targets, including customer engagement, workflow activation, deployment volume and ongoing usage.
• Lead workflow discovery and design sessions with customers, analysing existing tax processes, identifying pain points and decision points, and determining where AI, automation and human judgement can be combined to improve how the work is delivered.
• Work with Customer Success and Account Management to identify priority accounts and build structured workflow adoption and expansion plans.
• Use workflow activation, deployment and usage data to identify adoption barriers, expansion opportunities and customer interventions.
• Design, configure, test and deploy AI-enabled workflows and skills that are practical, accurate and usable in day-to-day tax work.
• Lead customer and executive conversations that demonstrate value, build momentum and support broader adoption.
• Act as the voice of the customer, translating feedback, requirements and adoption barriers into actionable insights for Product and Development teams.
• Capture and share best practices, workflow patterns and reusable solutions across customers and internal teams.

Skills

Stakeholder engagement

Consulting skills

Tax technology

AI-enabled workflows

Education

CTA/ACA/ACCA or equivalent

Job description

LexisNexis Legal & Professional, including the Tolley tax brand, is hiring a Tax Engineer to shape AI-enabled tax workflows for professional services and in-house tax teams in the UK. You will analyze tax processes, design scalable workflows, and partner with customers to drive adoption and measurable value.

You will collaborate with tax professionals, engage senior stakeholders, and translate complex requirements into practical technology solutions that improve day-to-day tax practice and