Tanker Scheduling Specialist — Customer Planning

scottishwater; Glasgow; On-site; GBP 34,000 - 40,000; Full time

Benefits offered by this job

38 days holiday (including public)

Volunteer time off

Flexible working

Company pension

Life assurance

Bonus scheme

SW Splash rewards

Job summary

Scottish Water is seeking a Customer Planning Technician to join the Waste Services Transport Scheduling Team on a 12 month fixed term/secondment. You will help deliver an efficient tanker service, coordinating resources and ensuring an excellent customer experience across Scotland.

In this role you will schedule tanker services, manage data, and work with colleagues across the business to support safe, efficient transport operations and effective service delivery for domestic and commercial

Qualifications

• Organised and customer-focused with the ability to prioritise workloads.
• Strong communication skills and data handling capability.
• Proficiency with Microsoft Excel and digital systems.

Responsibilities

• Schedule tanker services across a designated area to meet customer needs.
• Plan workloads and coordinate with operational teams and contractors.
• Maintain accurate data and support performance reporting.

Skills

Organised

Customer-focused

Data handling

Communication

Excel

Tools

Microsoft Excel

Job description

Scottish Water is seeking a Customer Planning Technician to join the Waste Services Transport Scheduling Team on a 12 month fixed term/secondment. You will help deliver an efficient tanker service, coordinating resources and ensuring an excellent customer experience across Scotland.

In this role you will schedule tanker services, manage data, and work with colleagues across the business to support safe, efficient transport operations and effective service delivery for domestic and commercial