Tanker Scheduling Planner – Customer‑Centric Logistics

Scottish Water; Scotland; Hybrid; GBP 34,000 - 40,000; Full time

Benefits offered by this job

38 days holiday

Hybrid working

Pension

Life assurance

Company bonus

Job summary

Scottish Water is recruiting a Customer Planning Technician on a 12-month fixed term/secondment to join our Waste Services Transport Scheduling Team. You’ll plan tanker services, coordinate resources and deliver an excellent customer experience while supporting key operational objectives.

In this fast-paced role you’ll schedule workloads across our tanker fleet, work with customers and internal teams, maintain data accuracy and use our digital systems to drive efficient operations.

Qualifications

• Organised, customer-focused and thrives in a fast-paced environment.
• Confident planning and prioritising workload with flexibility.
• Excellent communication and customer service skills.
• Positive, collaborative team player who is keen to learn.
• Strong data handling and Excel skills with digital systems.

Responsibilities

• Plan and schedule workloads across our tanker fleet.
• Understand customer requirements and manage expectations.
• Coordinate activities with operational teams and contractors.
• Maintain accurate data and generate performance reports.

Skills

Organised

Customer‑focused

Planning

Communication

Team player

Data handling

Excel

Digital systems

Proactive

Tools

Excel

Job description

Scottish Water is recruiting a Customer Planning Technician on a 12-month fixed term/secondment to join our Waste Services Transport Scheduling Team. You’ll plan tanker services, coordinate resources and deliver an excellent customer experience while supporting key operational objectives.

In this fast-paced role you’ll schedule workloads across our tanker fleet, work with customers and internal teams, maintain data accuracy and use our digital systems to drive efficient operations.