Tactical Ops Centre Administrator – Part-Time

East of England Ambulance Service NHS Trust; Chelmsford; Hybrid; GBP 9,000 - 15,000; Part time

Job summary

The East of England Ambulance Service NHS Trust is recruiting a part-time administrator to support the Tactical Operations Centre (TOC) and the EOC teams. The role focuses on confidential administration, diary management, records maintenance, and providing flexible administrative support across busy operations.

Ideal candidates will have strong attention to detail, excellent written and verbal communication, high data accuracy, and proficient use of Microsoft Office.

Qualifications

• Strong attention to detail and high data accuracy.
• Good written and verbal communication skills.
• Comfort with Microsoft Office products.
• Ability to work autonomously in a busy department.
• Commitment to confidentiality and information governance.
• Flexible working pattern with agreed hours.

Responsibilities

• Compliance related administration (e.g., driving licence checks).
• Maintain incident response packs and update documents and plans.
• Support staff management including meetings and outcome letters.
• Curate departmental records; manage inbox and keep documents up-to-date.
• Provide administrative support to critical operations (e.g., updating on-call rota and wallboards).
• Provide admin support to the EOC Support Services Manager and Duty Tactical Commander.
• Provide additional capacity to the EOC Business Continuity & Resilience Team during projects.
• Support project work (data input, document drafting, gathering information).
• Business support tasks (booking travel, meeting rooms, pool cars).
• General department support (ordering stationery, IT/Estates defects reporting, supplies).
• Act as Loggist for Duty Tactical Commander after accredited training if incident occurs.

Skills

Attention to detail

Verbal communication

Written communication

Data accuracy

MS Office

Job description

The East of England Ambulance Service NHS Trust is recruiting a part-time administrator to support the Tactical Operations Centre (TOC) and the EOC teams. The role focuses on confidential administration, diary management, records maintenance, and providing flexible administrative support across busy operations.

Ideal candidates will have strong attention to detail, excellent written and verbal communication, high data accuracy, and proficient use of Microsoft Office.