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East of England Ambulance Service NHS Trust; Norwich, King's Lynn, Gorleston-on-Sea; On-site; GBP 21,000 - 27,000; Full time

Job summary

East of England Ambulance Service NHS Trust is hiring an Emergency Operations Administrator for the North & West sector, covering Kings Lynn, Waveney and Central Norfolk. You'll support hubs and handle administrative duties to ensure stations run smoothly.

You'll be the single point of contact for staff queries, liaise with Payroll, facilitate planning for staff to attend training, and produce reports as required.

Responsibilities

• Being the single point of contact for staff queries
• Liaising with Payroll
• Facilitating planning for staff to attend training
• Produce reports as and when required

Job description

Emergency Operations Administrator -N&W | East of England Ambulance Service Trust

Company:

Company: East of England Ambulance Service NHS Trust

This role will be Sector based supporting all hubs within N&W which include Kings Lynn, Waveney and Central Norfolk. Your main responsibilities will include working with a team to look after all the administrative duties to assist in the the smooth running of the stations across the Sector.

• Being the single point of contact for staff queries
• Liaising with Payroll
• Facilitating planning for staff to attend training
• Produce reports as and when required

Full list of duties can be found in the job description.

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.

The East of England offers a unique blend of innovation and opportunity, surrounded by picturesque countryside, historic towns, and quick access to both the bustling capital and serene coastlines.

At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.

We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

This advert closes on Monday 12 Oct 2026

East of England Ambulance Service NHS Trust