Systems Thinking Adoption Lead — Hybrid

AXA UK; Royal Tunbridge Wells; On-site; GBP 90,000 - 120,000; Full time

Job summary

AXA UK is seeking a Centre of Excellence Adoption Leader to drive Systems Thinking across the organisation. You will champion behavioural change and coordinate messages, initiatives and resources to embed these principles in daily work.

You will work with leaders to build a culture of continuous improvement, learning and ownership of Systems Thinking, balancing remote and office work under a hybrid setup.

Qualifications

• Proven experience in change management, organisational development, or learning & development.
• Proven experience applying Systems Thinking.
• Experience curating content and managing knowledge repositories effectively.
• Familiarity with behavioural change theories and practices.
• Ability to influence stakeholders and build relationships across levels.

Responsibilities

• Act as a visible champion for Systems Thinking, supporting its value and practical application across all functions.
• Coordinate communication strategies and campaigns that promote behavioural change and sustained engagement.
• Curate and maintain a library of resources, case studies, and tools to support the organisation’s learning journey.
• Facilitate workshops, events, and initiatives to embed Systems Thinking principles into daily work practices.
• Collaborate with leaders and teams to identify barriers and develop tailored approaches to adoption.
• Support the development of new ways of working and foster a mindset of continuous improvement.
• Partner with the CoE and other units to ensure consistent messaging and alignment of efforts.
• Track progress, gather feedback, and refine initiatives to maximise impact and sustainability.

Skills

Change management

Organisational development

Learning & development

Systems Thinking

Content curation

Knowledge management

Stakeholder relations

Workshop facilitation

Communication

Coordination

Job description

AXA UK is seeking a Centre of Excellence Adoption Leader to drive Systems Thinking across the organisation. You will champion behavioural change and coordinate messages, initiatives and resources to embed these principles in daily work.

You will work with leaders to build a culture of continuous improvement, learning and ownership of Systems Thinking, balancing remote and office work under a hybrid setup.