Systems Support Analyst G7

Civic Recruitment Limited; West Dean; On-site; GBP 72,000 - 94,000; Full time

Job summary

Civic Recruitment Limited is seeking a skilled Systems Support Analyst G7 to join our IT Services team in the United Kingdom. The role focuses on maintaining IT infrastructure, troubleshooting networking, hardware, and database issues, and ensuring cloud and server environments run securely and efficiently.

Ideal candidates will have 5+ years in IT support, strong networking and hardware skills, and experience with SQL, ITSM, cloud, and server management.

Qualifications

• Minimum of 5 years of experience in IT support roles.
• Proficiency in networking and IT hardware support.
• Strong understanding of IT Service Management principles.
• Experience with SQL and database management.
• Familiarity with cloud computing and server management.
• Excellent problem-solving and communication skills.

Responsibilities

• Provide comprehensive IT support by addressing networking and hardware issues effectively.
• Administer IT service management processes to maintain optimal performance.
• Troubleshoot and resolve SQL and database-related problems.
• Oversee cloud and server environments, ensuring their stability and security.
• Collaborate with team members to implement IT solutions and improvements.
• Document and report on system performance and support activities.

Skills

IT support

Networking

Hardware support

IT Service Management

SQL

Cloud computing

Server administration

Troubleshooting

Communication

Job description

Full time | Civic Recruitment Limited | United Kingdom

Posted On 26/09/2026

Job Information

Work Experience 5+ years

450/day

IT Services

City West Dean

Province West Sussex

Postal Code PO19 1RQ

Job Description

Summary

We are seeking a skilled Systems Support Analyst G7 to join our IT Services team. This role is crucial for ensuring the efficient operation and maintenance of our IT infrastructure. The ideal candidate will have significant experience in IT support, with a focus on networking, hardware, and service management. Your expertise will be vital in troubleshooting technical issues, maintaining databases, and overseeing cloud and server environments.

Responsibilities

• Provide comprehensive IT support by addressing networking and hardware issues effectively.
• Administer IT service management processes to maintain optimal performance.
• Troubleshoot and resolve SQL and database-related problems.
• Oversee cloud and server environments, ensuring their stability and security.
• Collaborate with team members to implement IT solutions and improvements.
• Document and report on system performance and support activities.

Requirements:

• Minimum of 5 years of experience in IT support roles.
• Proficiency in networking and IT hardware support.
• Strong understanding of IT Service Management principles.
• Experience with SQL and database management.
• Familiarity with cloud computing and server management.
• Excellent problem-solving and communication skills.