Senior Systems Support Analyst - IT Infrastructure & Cloud

Civic Recruitment Limited; West Dean; In loco; GBP 72.000 - 94.000; Tempo pieno

Descrizione del lavoro

Civic Recruitment Limited is seeking a skilled Systems Support Analyst G7 to join our IT Services team in the United Kingdom. The role focuses on maintaining IT infrastructure, troubleshooting networking, hardware, and database issues, and ensuring cloud and server environments run securely and efficiently.

Ideal candidates will have 5+ years in IT support, strong networking and hardware skills, and experience with SQL, ITSM, cloud, and server management.

Competenze

• Minimum of 5 years of experience in IT support roles.
• Proficiency in networking and IT hardware support.
• Strong understanding of IT Service Management principles.
• Experience with SQL and database management.
• Familiarity with cloud computing and server management.
• Excellent problem-solving and communication skills.

Mansioni

• Provide comprehensive IT support by addressing networking and hardware issues effectively.
• Administer IT service management processes to maintain optimal performance.
• Troubleshoot and resolve SQL and database-related problems.
• Oversee cloud and server environments, ensuring their stability and security.
• Collaborate with team members to implement IT solutions and improvements.
• Document and report on system performance and support activities.

Conoscenze

IT support

Networking

Hardware support

IT Service Management

SQL

Cloud computing

Server administration

Troubleshooting

Communication

Descrizione del lavoro

Civic Recruitment Limited is seeking a skilled Systems Support Analyst G7 to join our IT Services team in the United Kingdom. The role focuses on maintaining IT infrastructure, troubleshooting networking, hardware, and database issues, and ensuring cloud and server environments run securely and efficiently.

Ideal candidates will have 5+ years in IT support, strong networking and hardware skills, and experience with SQL, ITSM, cloud, and server management.