Senior Systems Support Analyst: Networking, SQL & Cloud

Civic Recruitment Limited; Chichester; Presencial; GBP 42 000 - 52 000; Tempo integral

Resumo da oferta

Civic Recruitment Limited seeks a Systems Support Analyst G6 to join its IT Services team in the United Kingdom. The role focuses on maintaining IT infrastructure, solving networking, hardware and database issues, and managing cloud/server environments.

The ideal candidate will have 5+ years in IT support, strong ITIL/ITSM knowledge, and solid communication skills to collaborate across teams and report on system performance.

Qualificações

• 5+ years of experience in IT support roles
• Proficiency in networking and IT hardware support
• Strong knowledge of IT Service Management principles
• Experience with SQL and database management
• Familiarity with cloud computing and server management
• Excellent problem-solving and communication skills

Responsabilidades

• Provide comprehensive IT support, addressing networking and hardware issues efficiently.
• Manage and maintain IT service management processes to ensure optimal performance.
• Troubleshoot and resolve SQL and database-related problems.
• Oversee cloud and server environments, ensuring their stability and security.
• Collaborate with team members to implement IT solutions and improvements.
• Document and report on system performance and support activities.

Conhecimentos

IT support

Networking

Hardware support

ITIL/Service Management

SQL

Cloud

Server management

Problem-solving

Communication

Descrição da oferta de emprego

Civic Recruitment Limited seeks a Systems Support Analyst G6 to join its IT Services team in the United Kingdom. The role focuses on maintaining IT infrastructure, solving networking, hardware and database issues, and managing cloud/server environments.

The ideal candidate will have 5+ years in IT support, strong ITIL/ITSM knowledge, and solid communication skills to collaborate across teams and report on system performance.