Systems Support Analyst G6

Zohorecruit; West Dean; On-site; GBP 72,000 - 94,000; Full time

Job summary

Civic Recruitment Limited seeks a Systems Support Analyst G6 to join our IT Services team in West Sussex. The role focuses on maintaining IT infrastructure, resolving networking, hardware, and database issues, and ensuring service continuity across cloud and server environments.

You will troubleshoot SQL/database problems, manage ITSM processes, and collaborate with colleagues to implement IT solutions while documenting performance and support activities for ongoing improvement.

Qualifications

• A minimum of 5 years of experience in IT support roles.
• Proficiency in networking and IT hardware support.
• Strong knowledge of IT Service Management principles.
• Experience with SQL and database management.
• Familiarity with cloud computing and server management.
• Excellent problem-solving and communication skills.

Responsibilities

• Provide comprehensive IT support, addressing networking and hardware issues efficiently.
• Manage and maintain IT service management processes to ensure optimal performance.
• Troubleshoot and resolve SQL and database-related problems.
• Oversee cloud and server environments, ensuring their stability and security.
• Collaborate with team members to implement IT solutions and improvements.
• Document and report on system performance and support activities.

Skills

Networking

Hardware support

IT Service Management

SQL

Cloud computing

Server management

Troubleshooting

Documentation

Tools

SQL databases

Cloud platforms

Server virtualization

Job description

Full time | Civic Recruitment Limited | United Kingdom

Posted On 26/09/2026

Job Information

Work Experience 5+ years

450/day

IT Services

City West Dean

Province West Sussex

Postal Code PO19 1RQ

Job Description

Summary

We are seeking a highly skilled Systems Support Analyst G6 to join our IT Services team. This role is crucial in ensuring the smooth operation and maintenance of our IT infrastructure. The ideal candidate will have a strong background in IT support, with a focus on networking, hardware, and service management. Your expertise will be vital in troubleshooting and resolving technical issues, maintaining databases, and managing cloud and server environments.

Responsibilities

• Provide comprehensive IT support, addressing networking and hardware issues efficiently.
  
• Manage and maintain IT service management processes to ensure optimal performance.
  
• Troubleshoot and resolve SQL and database-related problems.
  
• Oversee cloud and server environments, ensuring their stability and security.
  
• Collaborate with team members to implement IT solutions and improvements.
  
• Document and report on system performance and support activities.
  

Requirements

Requirements:

• A minimum of 5 years of experience in IT support roles.
  
• Proficiency in networking and IT hardware support.
  
• Strong knowledge of IT Service Management principles.
  
• Experience with SQL and database management.
  
• Familiarity with cloud computing and server management.
  
• Excellent problem-solving and communication skills.